FedEx Corp. has announced a new global AI Education and Literacy program aimed at providing personalized, role-based training for its workforce. The initiative is part of the company’s broader transformation to incorporate artificial intelligence into its operations and supply chain management.
According to FedEx, the program is designed to develop common AI skills across its worldwide team. Raj Subramaniam, president and CEO of FedEx Corporation, stated: “The future of business is being shaped by data and AI more than ever before. As FedEx continues its evolution into an AI-powered enterprise, our people remain at the heart of everything we do. We’re investing in AI education tools to help our team members grow their skills; support safer, smarter work; and unlock new opportunities across the business.”
FedEx will expand internal training on AI fundamentals and has partnered with Accenture to deliver customized education through Accenture’s LearnVantage platform. This partnership will provide tailored training sessions that include skill recognition and interactive live modules. Employees will have access to personalized learning pathways based on their professional needs.
Vishal Talwar, chief digital and information officer at FedEx Corporation, commented: “We are on a journey to empower our people with AI literacy and the practical technology skills needed to keep driving our business forward. As we create a shared, common understanding of AI internally at FedEx, team members will have access to modules, AI certifications, and mastery opportunities to help grow in their careers.”
Julie Sweet, chair and CEO of Accenture, added: “FedEx is making supply chains smarter for everyone by putting its people at the center and providing them with the training they need to thrive in the age of AI. We are excited to partner with FedEx to deliver role-based training that enables its employees to use AI responsibly, discover new ways of working, and confidently drive transformational change. Together, we can help unlock the full value of AI across the company.”
FedEx employs over 500,000 people globally and reports annual revenue of $89 billion. The company provides transportation, e-commerce solutions, and aims for carbon-neutral operations by 2040.
