Ryanair has once again called for the resignation of Martin Rolfe, CEO of NATS, following delays at London Stansted Airport due to staffing shortages. The Dublin-based airline, known for its low-cost fares and outspoken approach, criticized the United Kingdom’s leading air traffic control service provider after operational challenges led to significant flight delays on a busy travel day.
London Stansted, one of Ryanair’s major bases, experienced widespread delays as a result of insufficient air traffic control staff. Ryanair took to social media to inform passengers that some flights could be delayed by up to two hours. The airline attributed these disruptions to NATS’ inability to provide adequate staffing levels, particularly during a peak travel period with many families traveling for the half-term break.
In its statement, Ryanair demanded that Rolfe step down from his position. “It is completely unacceptable that passengers – many of whom are families heading away for the half-term break – are suffering unnecessary delays (up to 2hrs) due to NATS failure to provide adequate staff levels,” the airline stated. It further accused Rolfe of being overpaid and incapable of managing the persistent staff shortages.
This isn’t the first time Ryanair has targeted Rolfe. In September 2024, Michael O’Leary, Ryanair’s CEO, had previously called for his resignation following disruptions at Gatwick Airport in August. O’Leary remarked: “This is the latest in a long line of cock-ups by UK Nats… Airlines and passengers deserve better.”
The calls for reform in air traffic control services extend beyond recent months. In December 2023, O’Leary also blamed Rolfe’s management for widespread delays. Ryanair continues to push for improvements in staffing levels at air traffic control centers, highlighting the financial impact such delays have on their operations.
