Spirit Airlines has reinstated change fees for its “Go” fare option, according to the airline’s website. This policy change marks a reversal from an earlier decision made less than a year ago when Spirit eliminated such fees for all passengers.
The updated policy requires passengers who choose the “Go” fare, Spirit’s most basic ticket option, to pay a fee if they wish to change or cancel their flights. The airline’s page on fare options now states that cancellations within 24 hours of booking for flights departing in seven or more days are eligible for a full refund. Outside of this window, customers will receive a reservation credit minus any cancellation charges.
“If the above does not apply, you will receive a Reservation Credit. The full value of the reservation will be provided for Go Big, Go Comfy, and Go Savvy bookings. A cancellation charge will be retained for Go bookings purchased after February 5, 2025,” according to Spirit Airlines.
This change follows Spirit’s May 2024 announcement where it removed change and cancellation fees as part of its commitment to an “Elevated Guest Experience.” At that time, Matt Klein, Chief Commercial Officer of Spirit Airlines, stated: “These enhancements provide each and every one of our Guests unparalleled flexibility and peace of mind.”
In July 2024, Spirit introduced four fare bundles ranging from “Go” to “Go Big,” aiming to offer various levels of service at different price points.
The reintroduction of these fees comes amid broader industry discussions about airline fee regulations. The Department of Transportation (DOT), initially under Pete Buttigieg and now led by Sean Duffy following a court ruling against new DOT rules on airline fees, is reviewing its approach after the U.S. Court of Appeals found procedural issues with the rulemaking process.
