Quantcast

Korean Air updates cabin service procedures amid rising turbulence incidents

Qantas launches mammoth Asia flight sale including Bali and Japan
New Update from Air Canada, WestJet, American Airlines, Delta, United, Southwest, Alaska, JetBlue Airways, and Sunwing: Airline Capacity Between Canada and US Slashed as Bookings Plummet Seventy Per Cent
Delta Cuts Two Domestic Routes
United Airlines Technicians Reject ‘Dead on Arrival’ Contract Proposal, Teamsters Say
The State of the Asia Pacific Airline Industry
Spirit Airlines to add Detroit nonstop flight out of Bradley International Airport
Major airline to launch new direct flights from Scotland to North America
Ryanair launches new ‘prime’ membership which saves passengers more than £400 a year
Judge Orders Boeing to Trial on 737 MAX Case
Qantas’ free international Wi-Fi to switch on from next week
The real reason Southwest is charging for bags now
Air France-KLM in ongoing talks with Air Europa on potential stake, CEO says
Frontier Savagely Shades Southwest After They Eliminated Longstanding Free Bag Policy, Sparking Backlash
Frontier Wants You to 'Divorce Your Old Airline' After Southwest Changes
Delta named one of Fast Company's Most Innovative Companies for sustainability initiatives
Passengers escape fiery American Airlines jet in Denver
Delta, American Dive On Slashed Outlooks; But Two Airlines Rally
Competitors are circling Southwest after the airline announced it's going to start charging for checked bags
Exclusive: Dominican Low-Cost Carrier Arajet Wants to Disrupt NYC Market
Boeing deliveries rise 63% in February from a year earlier
Transportation Secretary Duffy Lays Out 10 Ways the FAA Is Working to Upgrade Air Traffic Control and Make Flying Safer
EasyJet pilot Paul Elsworth suspended after flying too close to mountain
Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Europe's airlines pivot to bite size M&A deals to limit cost, regulatory burden
Dave Emerson named new CEO of Virgin Australia, replacing Jayne Hrdlicka
Ryanair DELAYS controversial new boarding pass rule to avoid summer chaos
FAA Orders Inspection, Replacement of 737NG Engine Parts
Spirit Adds New Airport, Three Routes
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Budget airline launches new cheap flights to one of the UK’s top winter sun destinations
Korean Air updates cabin service procedures amid rising turbulence incidents
Policy
Webp my4djcnixmixw1ksf655oqjccs0m
Tom Boon Content Manager | Simple Flying

Korean Air has introduced new in-flight service procedures to address turbulence-related risks. Going forward, Korean Air's flight attendants will end service on medium and long-haul flights 20 minutes earlier than previously.

Korean Air and several other airlines, including Singapore Airlines, have experienced high-profile turbulence events, which have resulted in onboard injuries. Korean Air has introduced new cabin service procedures to address severe turbulence risks. The changes follow several airlines, including Korean Air, experiencing severe turbulence events that have resulted in injuries to people onboard the aircraft.

In a statement, Korean Air detailed that it would end cabin service on all medium- and long-haul itineraries 40 minutes before landing, 20 minutes earlier than previously. The airline noted that the change would allow flight attendants to wrap up their service before an aircraft begins its descent at its destination airport.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

“Turbulence has become a persistent and growing problem in recent years with the number of incidents doubling in Q1 2024 compared to Q1 2019. Turbulence is becoming more frequent, especially as the aircraft descends, due to large temperature differences between altitudes.”

In addition, Korean Air reiterated that as an aircraft passes an area of possible turbulence, the pilots turn on the ‘fasten seat belt’ sign inside the cabin, prompting passengers to sit down at their seats and strap themselves in. The airline reminded passengers that they must follow the flight crew’s instructions and secure themselves in their seats.

According to the carrier, encounters with sudden or clear-air turbulence (CAT) have been common. As a result, wearing a seatbelt at all times is the best way to ensure a safe journey onboard an aircraft. Furthermore, passengers should store their carry-on baggage in the overhead bin or under the seat to prevent injuries from falling items.

Over the past few months, there have been several high-profile turbulence-related incidents, which have resulted in injuries and even a fatality onboard a commercial flight. For example, an Air Europa flight UX45 traveling between Madrid Barajas Airport (MAD) and Montevideo Carrasco International Airport (MVD) was forced to divert to Brazil after encountering severe turbulence.

The flight departed on June 30 and landed at Natal International Airport (NAT), Brazil, on July 1. The airline confirmed on X (formerly known as Twitter) that passengers suffered injuries onboard the Boeing 787-9 registered as EC-MTI operating the flight. The aircraft has remained at NAT since the incident.

Meanwhile, a Korean Air Boeing 737 MAX 8 registered as HL8352 was also involved in a turbulence-related event on June 22. The aircraft was operating Korean Air flight KE189 from Seoul Incheon International Airport to Taichung Airport (RMQ) but was forced to turn back to ICN after departure.

In a statement, Korean Air confirmed that some passengers were treated for injuries once the aircraft landed at ICN. The same Boeing 737 MAX 8 returned to commercial service on June 28 after operating a test flight from and to ICN on the same day.

Another high-profile incident involved Singapore Airlines flight SQ321 experiencing severe turbulence resulting in more than a dozen people being injured onboard its Boeing 777-300ER. Unfortunately, this incident on May 21 also led to one fatality involving a United Kingdom national who passed away onboard.

Korean Air has joined several other airlines changing their safety protocols related to turbulence globally. Shortly after its turbulence event, Singapore Airlines announced it would not serve hot drinks and meals when the seatbelt sign was on as part of efforts to be more cautious when managing in-flight turbulence.

Regulators and industry stakeholders such as the European Union Aviation Safety Agency (EASA) have warned that climate change can negatively impact safety by increasing CAT frequency and severity in regions with significant international traffic like North Atlantic.

Organizations Included in this History
More News

Delta Air Lines is adjusting its service between Atlanta and Anchorage, extending flights beyond the summer travel season to a year-round offering.

May 15, 2025

The development of supersonic private jet travel has long been anticipated, with many hurdles still to overcome.

Apr 6, 2025

During the summer, the United States is set to see up to 635 passenger flights daily to Europe, resulting in a considerable volume of transatlantic activity.

Apr 6, 2025

Delta Air Lines is set to operate its fleet of 16 Boeing 757-300 aircraft on over 25 routes during the northern hemisphere aviation summer, stretching from March 30 to October 25.

Apr 6, 2025

United Airlines has added Adelaide as its latest destination, joining its growing list of long-haul flights and marking the company's third-longest nonstop service.

Apr 6, 2025

Tom Cruise is known as an aviation enthusiast beyond his on-screen persona of Maverick from the "Top Gun" films.

Apr 6, 2025