Quantcast

Korean Air updates cabin service procedures amid rising turbulence incidents

Air India Warned Over Crew Fatigue and Training Failures Following Fatal Crash
Transportation Secretary Sean Duffy may deny flights from Mexico over broken aviation agreement
American Airlines Launches Ultra‑Long‑Haul DFW–Manila Flights
Thousands of flights canceled or delayed across America's busiest airports
Emirates operates with SAF at London Heathrow Airport
British Airways Introduces Brunch Service on Long-Haul Flights
AirAsia FREE SEATS is BACK! - Book Cheap Flight now!
FAA Investigating After JetBlue Plane Skids Off Runway
Virgin Atlantic Offers Family-Friendly Holiday Packages
The Billion-Dollar Outlier That's Rescuing San Francisco Tourism
New Heathrow Security Rule Makes Packing Bags Easier for Travelers
Alaska Airlines Adding More Boeing 787 to Boost Seattle Hub
Ryanair cancels 170 flights, disrupts over 30,000 passengers on French ATC strike
What to Know About Travel to Europe During This Record-Breaking Heatwave
Airport Workers Save the Day After Woman Loses Diamond from Her Engagement Ring in Baggage Carousel
I never talk to strangers on the plane. After my dad died, a passenger helped me talk about my grief.
American Airlines reveals new summer route: Miami → Rome
Budget UK airline launches huge sale with £29 flights to 475 holiday hotspots – but you’ll have to be quick
Delta Passengers Can Book a ‘Last Mile’ Private Jet Charter to Europe This Summer
Honeywell Runway Safety Technology Selected by Southwest Airlines for Fleetwide Installation
Southwest Airlines Adds Cockpit Alerts to Boost Runway Safety
FAA Drone Detection Testing
This Airline Is Going to Start Handing Out $675 Fines to 'Unruly' Passengers: 'It Is Unacceptable'
Summer of savings? New analysis shows airfare has dropped significantly - The Points Guy
FAA Admits Uncertainty On Drone Numbers In U.S. Airspace, Raising Safety Concerns
Travelers are taking extreme measures and using hacks to avoid airline baggage fees
Pigeons Cause Chaos on Delta Flight
United Airlines’ Uniforms Get A Facelift—And A Political Filter
United Continues to Face Catering Chaos at San Francisco
Passenger tries opening plane door mid-flight, gets zip-tied by veterans
Korean Air updates cabin service procedures amid rising turbulence incidents
Policy
Webp my4djcnixmixw1ksf655oqjccs0m
Tom Boon Content Manager | Simple Flying

Korean Air has introduced new in-flight service procedures to address turbulence-related risks. Going forward, Korean Air's flight attendants will end service on medium and long-haul flights 20 minutes earlier than previously.

Korean Air and several other airlines, including Singapore Airlines, have experienced high-profile turbulence events, which have resulted in onboard injuries. Korean Air has introduced new cabin service procedures to address severe turbulence risks. The changes follow several airlines, including Korean Air, experiencing severe turbulence events that have resulted in injuries to people onboard the aircraft.

In a statement, Korean Air detailed that it would end cabin service on all medium- and long-haul itineraries 40 minutes before landing, 20 minutes earlier than previously. The airline noted that the change would allow flight attendants to wrap up their service before an aircraft begins its descent at its destination airport.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

“Turbulence has become a persistent and growing problem in recent years with the number of incidents doubling in Q1 2024 compared to Q1 2019. Turbulence is becoming more frequent, especially as the aircraft descends, due to large temperature differences between altitudes.”

In addition, Korean Air reiterated that as an aircraft passes an area of possible turbulence, the pilots turn on the ‘fasten seat belt’ sign inside the cabin, prompting passengers to sit down at their seats and strap themselves in. The airline reminded passengers that they must follow the flight crew’s instructions and secure themselves in their seats.

According to the carrier, encounters with sudden or clear-air turbulence (CAT) have been common. As a result, wearing a seatbelt at all times is the best way to ensure a safe journey onboard an aircraft. Furthermore, passengers should store their carry-on baggage in the overhead bin or under the seat to prevent injuries from falling items.

Over the past few months, there have been several high-profile turbulence-related incidents, which have resulted in injuries and even a fatality onboard a commercial flight. For example, an Air Europa flight UX45 traveling between Madrid Barajas Airport (MAD) and Montevideo Carrasco International Airport (MVD) was forced to divert to Brazil after encountering severe turbulence.

The flight departed on June 30 and landed at Natal International Airport (NAT), Brazil, on July 1. The airline confirmed on X (formerly known as Twitter) that passengers suffered injuries onboard the Boeing 787-9 registered as EC-MTI operating the flight. The aircraft has remained at NAT since the incident.

Meanwhile, a Korean Air Boeing 737 MAX 8 registered as HL8352 was also involved in a turbulence-related event on June 22. The aircraft was operating Korean Air flight KE189 from Seoul Incheon International Airport to Taichung Airport (RMQ) but was forced to turn back to ICN after departure.

In a statement, Korean Air confirmed that some passengers were treated for injuries once the aircraft landed at ICN. The same Boeing 737 MAX 8 returned to commercial service on June 28 after operating a test flight from and to ICN on the same day.

Another high-profile incident involved Singapore Airlines flight SQ321 experiencing severe turbulence resulting in more than a dozen people being injured onboard its Boeing 777-300ER. Unfortunately, this incident on May 21 also led to one fatality involving a United Kingdom national who passed away onboard.

Korean Air has joined several other airlines changing their safety protocols related to turbulence globally. Shortly after its turbulence event, Singapore Airlines announced it would not serve hot drinks and meals when the seatbelt sign was on as part of efforts to be more cautious when managing in-flight turbulence.

Regulators and industry stakeholders such as the European Union Aviation Safety Agency (EASA) have warned that climate change can negatively impact safety by increasing CAT frequency and severity in regions with significant international traffic like North Atlantic.

Organizations Included in this History
More News

Delta Air Lines will introduce new in-flight menu options created by celebrity chef José Andrés starting November 4.

Oct 25, 2025

The Blue Sky partnership between United Airlines and JetBlue launched today, allowing members of both airlines’ loyalty programs to earn and redeem points across the two carriers.

Oct 25, 2025

Air Canada is set to expand its presence at Billy Bishop Toronto City Airport (YTZ) by introducing four new nonstop routes to the United States in 2026.

Oct 25, 2025

United Airlines has announced it will add 10 new destinations from its Chicago O'Hare International Airport hub starting next year.

Oct 25, 2025

The partnership between United Airlines and JetBlue, known as Blue Sky, has officially launched.

Oct 25, 2025

American Airlines will introduce its new Airbus A321XLR aircraft on December 18, marking the first time a U.S. airline operates this model.

Oct 25, 2025