Quantcast

American Airlines mistake allows Mexico passengers into U.S. without immigration check

Airport Workers Save the Day After Woman Loses Diamond from Her Engagement Ring in Baggage Carousel
I never talk to strangers on the plane. After my dad died, a passenger helped me talk about my grief.
American Airlines reveals new summer route: Miami → Rome
Budget UK airline launches huge sale with £29 flights to 475 holiday hotspots – but you’ll have to be quick
Delta Passengers Can Book a ‘Last Mile’ Private Jet Charter to Europe This Summer
Honeywell Runway Safety Technology Selected by Southwest Airlines for Fleetwide Installation
Southwest Airlines Adds Cockpit Alerts to Boost Runway Safety
This Airline Is Going to Start Handing Out $675 Fines to 'Unruly' Passengers: 'It Is Unacceptable'
Summer of savings? New analysis shows airfare has dropped significantly - The Points Guy
Travelers are taking extreme measures and using hacks to avoid airline baggage fees
Pigeons Cause Chaos on Delta Flight
United Airlines’ Uniforms Get A Facelift—And A Political Filter
United Continues to Face Catering Chaos at San Francisco
Passenger Stows Away on Delta Flight from New York to Paris
Wizz Air becomes first airline to operate P&W-powered Airbus A321XLR jet
Hawaiian Airlines’ new ‘no show’ policy may make travel more expensive
BLIMP-SE OF THE FUTURE Luxury zeppelins of the future from ‘flying bum’ world’s largest aircraft to Google billionaire’s ‘impossible’ airship
Swiss Startup SmartFlyer Develops Hybrid-Electric Trainer
San Francisco-based entrepreneur takes a trip on India's worst-rated airline, his reaction will surprise you
First-Time Flyer at 81: A Grandmother's Memorable Journey
Ryanair forecasts fare rebound as consumers recover from interest-rate hit
Alaska Airlines' “Aviation Day” inspires future aviators
Global Airlines Launches Inaugural Flight, Aiming to Revive 'Golden Age of Travel'
Winning routes: American Airlines adds more than 22,000 seats for football fans following release of 2025–2026 pro schedule
Boeing scores Middle East plane deal during Trump visit
Air travel will be ‘worse’ this summer, lawmakers warn — as FAA gives infuriating update on system fixes, staffing issues
Qatar Airways places record $96 billion Boeing order amid Trump visit
United Airlines CEO Reassures Passengers About Newark Airport Safety
American Testing Tech to Help Passengers Make Connecting Flights
British Airways to use AI in efforts to improve operations
American Airlines mistake allows Mexico passengers into U.S. without immigration check
Research

A passenger on American Airlines flight 2213 from Los Cabos, Mexico to Dallas – Fort Worth reported that upon arrival, they were allowed to enter the terminal without undergoing the expected immigration and customs checks.

The flight AA2213 departed on time and arrived without incident. According to one passenger, "We exit the plane and walk straight out into D Terminal. I turned to my son and said this isn’t right but most of [first class] had continued onto their connections. We stick around because I knew this was wrong."

An American Airlines spokesperson stated, "On July 6, fewer than a quarter of the customers aboard American Airlines flight 2213 from San Jose del Cabo (SJD) to Dallas Fort Worth (DFW) inadvertently entered the terminal without clearing customs after arrival. These customers were quickly identified and cleared by U.S. Customs and Border Protection. We apologize to these customers for the inconvenience."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The aircraft arrived at an international-capable gate, but it was not used correctly. Depending on which door is used, passengers are either directed into the terminal or led down a corridor to an immigration checkpoint.

Passengers with luggage would have noticed something amiss as they skipped customs along with the baggage claim area where their bags were sent.

Such incidents are not unprecedented. There have been previous instances where passengers arriving from international flights bypassed immigration checks at airports like JFK and DFW. For example, several years ago, American Airlines flights from Cancun to JFK faced similar issues where passengers entered the terminal without going through immigration.

In another case at New York JFK terminal 5, TSA once allowed several passengers into the terminal without screening them properly. Efforts to locate these passengers within the terminal via video footage proved largely unsuccessful.

Similar errors have occurred at Dallas – Fort Worth airport before as well as other locations such as Chicago’s Finnair flight incident where passengers exited without completing customs or immigration processes.

Questions remain regarding why U.S. citizens need to return for processing when authorities already possess detailed information about them through flight manifests and video surveillance.

Organizations Included in this History
More News

The Emirates Group recently held an exhibition titled "Tomorrow Takes Flight," showcasing its sustainability initiatives in aviation.

Jul 4, 2025

Air France-KLM has announced plans to take control of SAS Scandinavian Airlines by increasing its ownership stake to 60.5% by the end of 2026.

Jul 4, 2025

The International Air Transport Association (IATA) has expressed concerns over the Global Solidarity Levy Task Force's (GSLTF) proposal to impose a premium flyer levy, citing potential negative impacts on the airline industry and broader economic...

Jul 4, 2025

American Airlines, known for its extensive network of hub airports, once operated a significant hub at St. Louis Lambert Airport (STL) in Missouri.

Jul 4, 2025

Qantas Airways has reported a cyber attack targeting one of its contact centers, leading to a potential data breach affecting up to six million customers.

Jul 4, 2025

The Transportation Security Administration (TSA) is experiencing a significant increase in airline travel.

Jul 4, 2025