Quantcast

American Airlines mistake allows Mexico passengers into U.S. without immigration check

European air traffic warning means summer delays for holidaymakers
The EU rule change that could affect millions of Brits when their flight is delayed or cancelled
Delta Earnings Land Soon. Why They’re Key for Airline Stocks and the Economy.
Avelo Airlines to Operate Deportation Flights, Hiring Flight Attendants
Travel chaos 2025: all the strikes and disruption expected across Europe
United receives FAA approval for first Starlink-equipped planes
Qantas launches mammoth Asia flight sale including Bali and Japan
New Update from Air Canada, WestJet, American Airlines, Delta, United, Southwest, Alaska, JetBlue Airways, and Sunwing: Airline Capacity Between Canada and US Slashed as Bookings Plummet Seventy Per Cent
Delta Cuts Two Domestic Routes
United Airlines Technicians Reject ‘Dead on Arrival’ Contract Proposal, Teamsters Say
The State of the Asia Pacific Airline Industry
Spirit Airlines to add Detroit nonstop flight out of Bradley International Airport
Major airline to launch new direct flights from Scotland to North America
Ryanair launches new ‘prime’ membership which saves passengers more than £400 a year
Judge Orders Boeing to Trial on 737 MAX Case
Qantas’ free international Wi-Fi to switch on from next week
The real reason Southwest is charging for bags now
Air France-KLM in ongoing talks with Air Europa on potential stake, CEO says
Frontier Savagely Shades Southwest After They Eliminated Longstanding Free Bag Policy, Sparking Backlash
Frontier Wants You to 'Divorce Your Old Airline' After Southwest Changes
Delta named one of Fast Company's Most Innovative Companies for sustainability initiatives
Passengers escape fiery American Airlines jet in Denver
Delta, American Dive On Slashed Outlooks; But Two Airlines Rally
Competitors are circling Southwest after the airline announced it's going to start charging for checked bags
Exclusive: Dominican Low-Cost Carrier Arajet Wants to Disrupt NYC Market
Boeing deliveries rise 63% in February from a year earlier
Transportation Secretary Duffy Lays Out 10 Ways the FAA Is Working to Upgrade Air Traffic Control and Make Flying Safer
EasyJet pilot Paul Elsworth suspended after flying too close to mountain
Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Europe's airlines pivot to bite size M&A deals to limit cost, regulatory burden
American Airlines mistake allows Mexico passengers into U.S. without immigration check
Research

A passenger on American Airlines flight 2213 from Los Cabos, Mexico to Dallas – Fort Worth reported that upon arrival, they were allowed to enter the terminal without undergoing the expected immigration and customs checks.

The flight AA2213 departed on time and arrived without incident. According to one passenger, "We exit the plane and walk straight out into D Terminal. I turned to my son and said this isn’t right but most of [first class] had continued onto their connections. We stick around because I knew this was wrong."

An American Airlines spokesperson stated, "On July 6, fewer than a quarter of the customers aboard American Airlines flight 2213 from San Jose del Cabo (SJD) to Dallas Fort Worth (DFW) inadvertently entered the terminal without clearing customs after arrival. These customers were quickly identified and cleared by U.S. Customs and Border Protection. We apologize to these customers for the inconvenience."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The aircraft arrived at an international-capable gate, but it was not used correctly. Depending on which door is used, passengers are either directed into the terminal or led down a corridor to an immigration checkpoint.

Passengers with luggage would have noticed something amiss as they skipped customs along with the baggage claim area where their bags were sent.

Such incidents are not unprecedented. There have been previous instances where passengers arriving from international flights bypassed immigration checks at airports like JFK and DFW. For example, several years ago, American Airlines flights from Cancun to JFK faced similar issues where passengers entered the terminal without going through immigration.

In another case at New York JFK terminal 5, TSA once allowed several passengers into the terminal without screening them properly. Efforts to locate these passengers within the terminal via video footage proved largely unsuccessful.

Similar errors have occurred at Dallas – Fort Worth airport before as well as other locations such as Chicago’s Finnair flight incident where passengers exited without completing customs or immigration processes.

Questions remain regarding why U.S. citizens need to return for processing when authorities already possess detailed information about them through flight manifests and video surveillance.

Organizations Included in this History
More News

Emirates Airlines has highlighted the evolution of its cabin crew uniform, emphasizing its commitment to timeless design and practicality.

Oct 23, 2025

Emirates has achieved the Gold Tier status in the 2024 Fly Quiet Programme at New York’s JFK Airport, making it the only airline to receive this distinction among all participating carriers.

Oct 23, 2025

Flying Food Group, Inc. has announced the recipients of its 2025 scholarships, with all five applicants receiving awards this year.

Oct 23, 2025

Dnata, a global provider of air and travel services, has entered into a joint venture with Azerbaijan’s Silk Way Group to launch ground handling and cargo operations at Alat International Airport, located in the Alat Free Economic Zone in Baku.

Oct 22, 2025

Delta Air Lines has announced the release of version 7.5 of its mobile app, introducing new features aimed at making travel planning and management easier for customers during the holiday season.

Oct 22, 2025

The Fair Work Commission has ruled that a former employee of dnata Airport Services was unfairly dismissed and awarded $36,468.39 in compensation.

Oct 22, 2025