Quantcast

JetBlue faces $1.5M lawsuit over hot water burn incident

Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 22, 2025)
First new Qantas Airbus jets come with one toilet for every 90 economy passengers – worse than Jetstar, Scoot and Ryanair
Breeze Airways becomes the first new US flag carrier in a decade — just as rival Spirit fights its 2nd bankruptcy
Airport runway close calls spur hopes for wider adoption of cockpit alert technology
Family sues American Airlines over deadly crash near National Airport
United Airlines briefly grounds all flights in US, Canada for second time in 2 months
2025 Air Canada flight attendants strike
Spirit Airlines preparing to furlough one-third of its flight attendants
‘Hypocrisy’ and ‘blackmail’: Ryanair’s feud with Spain
Exclusive: Turkey's surprise Air Europa deal came down to one key thing: control
Major airline launches exciting new route from Scotland to popular US location
Airlines fear carbon tax as flagship climate scheme develops holes
Ryanair scraps three Vienna routes, demands lower taxes and fees
Turkish Airlines has no intention of raising stake in Spain's Air Europa, chairman says
US lawmakers want Trump to reinstate delay compensation plan for air travelers
IATA pushes to raise international pilot retirement age to 67
US orders Delta and Aeromexico to dissolve their partnership over fairness concerns in Mexico
Southwest’s New Wheelchair Policy Will Require Passengers to Remove 1 Item Before Boarding — What to Know
Aviation expansion: IndiGo to start direct Mumbai-Copenhagen flights from Oct 8; marks entry into Nordics - The Times of India
Major change for ALL Aer Lingus passengers flying from busy airport to offer 'modern and streamlined' experience
Southwest Airlines adds Sonoma County in California expansion - The Points Guy
Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 8, 2025)
Delta Sees Record Premium Seats in '26, Main Cabin Flat or Down
Southwest requiring removal of batteries from mobility devices before boarding
Qantas’ milestone move for huge, new planes
EasyJet to launch 11 new flight routes from small UK airport named the best in Europe
Tycoon unveils £25 billion rival Heathrow expansion plan
Boeing and Airbus ground green plane projects
50 New Routes Launching In September 2025
JetBlue's Network Shake-Up: Its Top 10 Routes This Month
JetBlue faces $1.5M lawsuit over hot water burn incident
Policy
Webp pno4lxv7wo81abjbmsmnebzhcydi
Jonathan E. Hendry U.S & Loyalty Journalist | Simple Flying

A JetBlue passenger is suing the airline for $1.5 million after allegedly suffering "disfiguring burns" when hot water was spilled on her during turbulence. The incident occurred on May 15th aboard JetBlue Flight 2237 from Orlando International Airport (MCO) to Bradley International Airport (BDL) in Hartford, Connecticut.

Tahjana Lewis, the passenger involved, has filed a complaint in the US District Court for the District of Connecticut. She alleges that JetBlue "failed to provide her with reasonably safe traveling conditions." According to the complaint, a cabin crew member was serving a drink to another passenger when turbulence struck, causing them to spill hot water onto Lewis. This reportedly resulted in second and third-degree burns.

Lewis claims that the cabin crew did not administer first aid and instead advised her to seek medical attention upon landing in Hartford. The complaint, submitted on June 24th, states that Lewis has experienced scarring, mental anguish, and anxiety due to the incident.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

JetBlue operates twice daily flights between Orlando and Hartford and faces competition on this route from Breeze Airways and Southwest Airlines. Orlando International Airport serves as a major hub for JetBlue with more than 20 destinations across North America, Central America, and the Caribbean.

This lawsuit comes amid increased media coverage of turbulence-related incidents in aviation. In May, a Singapore Airlines flight diverted after encountering severe turbulence resulting in a fatality. Last month, an Air Europa Boeing 787 also faced severe turbulence leading to an emergency landing in Brazil.

The outcome of Lewis's case against JetBlue remains uncertain as it progresses through the legal system.

Organizations Included in this History
More News

Flying Food Group, Inc. has announced the recipients of its 2025 scholarships, with all five applicants receiving awards this year.

Oct 23, 2025

Dnata, a global provider of air and travel services, has entered into a joint venture with Azerbaijan’s Silk Way Group to launch ground handling and cargo operations at Alat International Airport, located in the Alat Free Economic Zone in Baku.

Oct 22, 2025

Delta Air Lines has announced the release of version 7.5 of its mobile app, introducing new features aimed at making travel planning and management easier for customers during the holiday season.

Oct 22, 2025

The Fair Work Commission has ruled that a former employee of dnata Airport Services was unfairly dismissed and awarded $36,468.39 in compensation.

Oct 22, 2025

The 13th Annual Breast Care International Walk for the Cure took place in Kumasi, Ghana, drawing around 30,000 participants, including survivors, healthcare professionals, students, traditional leaders, and advocates.

Oct 22, 2025

The Los Angeles International Airport (LAX) has announced the closure of Terminal 5 to allow for a significant redevelopment.

Oct 22, 2025