Alerts Sign-up
An Alaska Airlines baggage agent at Newark Airport engaged in a heated confrontation with a customer over delayed luggage. The incident escalated when another passenger attempted to intervene.
The customer expressed frustration over her bag being delayed for more than an hour, demanding quicker delivery. This demand led to a confrontation with the baggage agent, who had no control over the delay. The situation intensified when another passenger stepped in, advising the woman to stop berating the agent. In response, the agent threatened to call the police and have him removed for showing attitude, instructing him to "step back."
A social media post by @ferrarishreds highlighted the incident: "Normal day at Newark airport. Bags delayed for 1 hour stuck in the carousel."
