Alerts Sign-up
A Spirit Airlines flight from California to Las Vegas experienced significant delays, leading to a breakdown among gate agents and frustration among passengers. One agent, attempting to manage the situation, addressed the crowd: "Everybody’s attention right now! Right now! Alright, now, [do you all] wanna get on this flight or not?" She continued, expressing her frustration: "Everyone’s gonna shut up and we’re gonna say this once, and we’ll only gonna say this again ’cause we’re frustrated as hell!" The specific cause of her anger was unclear, but it prompted a strong reaction from those waiting.
Social media user @clubkev documented part of the incident and shared his experience: "@clubkev not only did they threaten me for recording them, but they INSISTED that I was a ‘flight risk’ for simply asking what flight they were delaying smh."
Another agent struggled to provide answers amidst the chaos. She pleaded with passengers for patience: "Please be quiet so I can figure what’s going on. I don’t even know what aircraft you’re gonna... everybody’s screaming numbers. I don’t know what I have. I’m gonna be honest. I don’t know what aircraft is getting up there; I don’t know what’s going on. You guys won’t give me a minute. Please give me a minute."
