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American Airlines flight delayed after captain refuses to fly due to maintenance concerns

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American Airlines flight delayed after captain refuses to fly due to maintenance concerns
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Gary Leff Chief Financial Officer | View from the Wing

American Airlines flight 2861 from Orange County to Dallas experienced a delay exceeding three hours on Monday due to an unusual circumstance: the captain refused to operate the aircraft.

Initially, the delay was attributed to maintenance issues. A passenger indicated that it involved a "door issue." Mechanics assessed the situation and appeared to determine that fixing the problem could be deferred. However, the captain informed passengers that he would not fly the plane in its current condition, leading to an aircraft swap instead of immediate repairs.

After a three-hour delay, passengers boarded flight 2861. The captain addressed everyone while they were seated at the gate, apologizing for the delay and explaining that he was unsure what information had been relayed by gate agents. He stated that after consulting with his crew about a maintenance issue on the original plane, they concluded it was not airworthy and reported this to maintenance operations.

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According to reports, mechanics did respond but American Airlines deemed the plane safe for travel without fixing the issue. The captain mentioned heated discussions ensued before he ultimately refused to fly the aircraft, necessitating a change of planes and crews. He noted his 31 years of experience with American Airlines and assured passengers he would never compromise their safety or comfort.

The pilot described "heated discussions" with American Airlines before making his decision.

When asked about the specific mechanical concern raised by the pilot, American Airlines did not provide details but issued a statement: "We’re intently focused on the safety of every flight and a critical part of that is ensuring aircraft readiness. If an aircraft requires pre-flight maintenance that disrupts customers’ travel plans, our team works to get them on their way as quickly as possible."

This incident follows another in April when an American Airlines pilot refused an aircraft from Los Angeles to Hawaii due to concerns over engine issues despite company assurances of safety.

Federal regulations affirm that pilots hold ultimate authority over flight safety decisions:

14 CFR § 91.3(a) states: “The pilot in command of an aircraft is directly responsible for, and is the final authority as to, the operation of that aircraft.”

14 CFR § 121.533(d) adds: “Each pilot in command of an aircraft is, during flight time, in command of the aircraft and crew and is responsible for the safety of passengers, crewmembers, cargo, and airplane.”

Airline operating manuals typically elaborate further on a pilot’s authority in such situations.

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