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Delta Air Lines may be starting to turn a corner with their internal operations after experiencing significant disruptions on Friday. The airline cancelled thousands of flights, displacing hundreds of thousands of passengers. These cancellations were nearly three times the total number for all of 2019 and more than the combined cancellations for 2018 and 2019.
Despite this potential progress, passengers are unlikely to notice improvements immediately. "Things are going to be very rough today," an official noted, with 12% of Delta flights cancelled and another 11% delayed as of today. In comparison, neither American Airlines nor Southwest Airlines have cancelled even 1% of their flights.
"Delta still hasn’t recovered from the CrowdStrike mess," commented Brendan Keefe from Atlanta News First via Twitter. He described ATL airport filled with unclaimed bags and last-minute flight cancellations without adequate rebooking support.
