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Embraer's global services expand with new MRO facilities and training initiatives

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Embraer's global services expand with new MRO facilities and training initiatives
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Joe Petrie Editor & Chief | AviationPros

Embraer Services & Support is accelerating its growth and consolidating its role as a key driver of future expansion by offering high-skilled agnostic services that combine operational excellence, customer experience, and innovative solutions. The business unit announced several new initiatives, including new MRO facilities, full-flight simulators network expansion, Pool Program growth, AHEAD (Aircraft Health Analysis and Diagnosis) update, and connectivity solutions for E-Jets.

Embraer Services & Support has been expanding its MRO network worldwide at a fast pace during the past year. The business unit doubled its maintenance service capacity for Executive Jets in the United States through the addition of three Maintenance, Repair, and Overhaul (MRO) facilities in Dallas Love Field, Cleveland, and Sanford. In Europe, Embraer Services & Support also announced that it will double its capacity for Executive Jets in Le Bourget (France).

The full-flight simulator global network is also growing. Embraer Services & Support will open three new Commercial Aviation simulators worldwide. The locations will be disclosed soon. In partnership with CAE, Embraer opened this year the Asia Pacific region's first E-Jets E2 simulator in Singapore near Changi Airport to support E2 operators in the region. For Executive Jets, two more simulators are also to start operations in locations to be revealed. CAE and Embraer have just launched a new full-flight simulator in Burgess-Hill for the Phenom 300. Additionally, a new simulator for the C-390 Millennium will be disclosed soon. Embraer already has a full-flight simulator for the multimission aircraft in São José dos Campos, Brazil.

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“Our business unit has reached a $3.1 billion record backlog in 2024 by offering best-in-class agnostic services in key market areas such as MRO (Maintenance, Repair, and Overhaul), Engines, Aerostructures, Training, Materials, Modifications, and Conversions. Embraer Services & Support aims to continue expanding its global footprint, strengthening its position as a growth driver for Embraer,” says Carlos Naufel, President and CEO of Embraer Services & Support.

The Pool Program is also growing rapidly. Since 2023 more than 180 E-Jets joined the Program network which currently supports 66 airlines worldwide. With the Pool Program Embraer provides support to airlines with its technical expertise and wide component services network generating significant savings in repair and inventory carrying costs while reducing warehousing space required for repair management providing guaranteed performance levels and industry-leading cost predictability.

Embraer Services & Support has also introduced substantial updates to AHEAD (Aircraft Health Analysis and Diagnosis) platform designed to optimize maintenance operations featuring improvements to repeater function tracking exceedance adverse events groundbreaking fuel consumption module AHEAD's advanced solutions leverage data foresee potential maintenance needs facilitating predictive maintenance for E-Jets fleets identifying patterns aircraft systems degradation suggesting preventive actions offering customers unparalleled efficiency operational excellence.

Another important update from Embraer Services & Support is E-Jets connectivity solution as business unit started offer product along partners More than 30 E-Jets receiving solution worldwide further integrating operators' fleets fast Wi-Fi customers.

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