Quantcast

Delta passenger seeks revenge after days of flight chaos

Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Budget airline launches new cheap flights to one of the UK’s top winter sun destinations
Brazilian airline Azul to go 'back to basics' after challenging 2024
Airlines cancel flights as air travel to ‘grind to complete halt’ this week ahead of major strike action in Europe
Dramatic moment American Airlines plane diverted to Rome is escorted by fighter jets after mid-air bomb threat
Jetstar Faces Major Backlash as Nationwide System Outage Causes Travel Chaos, Stranding Passengers and Disrupting Flights Across the Australian Airline Industry
Sudden oil supply outages creating turbulence for airline industry
Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Southwest bends further to activist shareholder Elliott's demands
Downgraded on a flight? Take these simple but important steps to get your money back
Delta Offers Over $2 Million to CRJ Crash Passengers
Boeing Delays Continue for Alaska, Hawaiian
Hong Kong Airlines launches daily Sydney flights
Airline to launch new bunk beds in economy on long-haul flights next year
How Airline Employees Are Coping After Deadly Washington Crash
Major airline reverses in-flight menu change amid outcry
British Airways frequent flyer scheme changes: everything you need to know
Airline introduces world-first hand luggage ban on popular travel gadget
Air Canada Delays Boeing 767 Reentry
Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
Delta flight from New York to Florida diverted to North Carolina due to ‘odor in the cabin’
EASA Certifies Safran’s First Electric Motor
US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
Delta to Resume Tel Aviv Flights April 1
Delta passenger seeks revenge after days of flight chaos
Research
Webp txr36ytg6uuvd13i8xrjnuempd4m
Gary Leff Chief Financial Officer | View from the Wing

One man, affected by Delta's numerous flight cancellations this past week, decided to take matters into his own hands. Stranded at the airport, the Sky Club lounge member found himself out of pocket for a trip he could no longer fully take and without compensation for those expenses. In response, he decided to seek his own form of recompense by consuming Delta's resources equivalent to his incurred costs.

In a video documenting his lounge visit, the passenger consumed food, coffee, hand sanitizer, soda, and popcorn. He also poured wine down the trash, wasted soap in the shower without taking one, and took magazines.

The video states: "POV: Delta doesn’t compensate for thousands of dollars lost from delaying our flights for days so we gonna get it back in the Sky Club. This will set them back."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The passenger mentioned that he was part of a group of ten trying to reach Quito, Ecuador on a volunteer trip to help children in poor neighborhoods.

"We already paid for groceries, transportation, lodging, inflatables for the kids. When our flight was cancelled all these things got paid for and wasted because we couldn’t fly out for days."

Despite not bringing any Sky Club snacks to the children if he ever made it there, he has become a hero to many passengers stuck due to Delta's operational issues over the past week.

@kylephilippi posted: "This will set them back! #delta#skymiles#deltamedallionlife#skyclub#microsoftoutage#flightdelay#layover @delta #airport♬ Thunderstruck – AC/DC"

Even during normal times, passengers are known to take Sky Club buffet items into their carry-on bags while club staff reprimand them for taking fruit.

In response to soaring membership prices, some passengers have attempted to eat back the difference. However, wasting wine, shampoo, and magazines does not seem productive nor is it likely to impact Delta significantly amid an operational meltdown that may have cost the airline $500 million.

Organizations Included in this History
More News

Delta Air Lines will introduce new in-flight menu options created by celebrity chef José Andrés starting November 4.

Oct 25, 2025

The Blue Sky partnership between United Airlines and JetBlue launched today, allowing members of both airlines’ loyalty programs to earn and redeem points across the two carriers.

Oct 25, 2025

Air Canada is set to expand its presence at Billy Bishop Toronto City Airport (YTZ) by introducing four new nonstop routes to the United States in 2026.

Oct 25, 2025

United Airlines has announced it will add 10 new destinations from its Chicago O'Hare International Airport hub starting next year.

Oct 25, 2025

The partnership between United Airlines and JetBlue, known as Blue Sky, has officially launched.

Oct 25, 2025

American Airlines will introduce its new Airbus A321XLR aircraft on December 18, marking the first time a U.S. airline operates this model.

Oct 25, 2025