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Airports are on the brink of a significant technological transformation, according to Rudy Daniello, Executive Vice President of Airport & Airline Operations for Amadeus. The 2024 Airports Travel Investment Trends report highlights that airport leaders globally are prepared to adopt advanced technologies such as artificial intelligence (AI) and machine learning.
Daniello emphasized the importance of these advancements in improving operational efficiency and enhancing passenger experiences. "The integration of AI and machine learning can streamline various processes within airports, from security checks to baggage handling," he stated.
The report suggests that the implementation of these technologies could lead to more personalized services for travelers, reduced wait times, and overall improved satisfaction. As airports continue to face increasing passenger volumes, the need for innovative solutions becomes more pressing.
