Airports set for major technological advancements with AI and machine learning

Research

Rebecca Kanable Assistant Editor | AviationPros

By Sky Industry News

Jul 27, 2024

Airports are on the brink of a significant technological transformation, according to Rudy Daniello, Executive Vice President of Airport & Airline Operations for Amadeus. The 2024 Airports Travel Investment Trends report highlights that airport leaders globally are prepared to adopt advanced technologies such as artificial intelligence (AI) and machine learning.

Daniello emphasized the importance of these advancements in improving operational efficiency and enhancing passenger experiences. "The integration of AI and machine learning can streamline various processes within airports, from security checks to baggage handling," he stated.

The report suggests that the implementation of these technologies could lead to more personalized services for travelers, reduced wait times, and overall improved satisfaction. As airports continue to face increasing passenger volumes, the need for innovative solutions becomes more pressing.

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"Airport leaders recognize that embracing technology is not just an option but a necessity to keep up with growing demands," Daniello added. The adoption of AI and machine learning is expected to be a pivotal step in modernizing airport operations worldwide.

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