An Air Canada flight from Casablanca to Montreal was cancelled on Friday following an incident involving a flight attendant and a passenger who requested a blanket. The cabin for Flight 73 was reportedly cold, prompting the passenger's request. Video footage shows the purser responding aggressively.
The crewmember can be heard yelling in both French and English, stating, “You will behave or we will get off!” and “I don’t want no bullying against my crew.” She also directed her anger at passengers recording the incident. When the passenger asked to speak with the captain, the flight attendant refused.
The confrontation continued as the plane taxied out, leading to local police being called to remove the passenger. Other passengers disembarked in solidarity.