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United Airlines announces new premium award prices for Europe and South America
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Gary Leff Chief Financial Officer | View from the Wing

United Airlines has announced a devaluation of its MileagePlus program, specifically affecting premium award prices for flights to Europe and South America. This move continues a trend that has seen the value of United miles diminish over time. Critics have noted that despite efforts by Andrew Nocella to improve the program, changes like these undermine consumer value. The hiring of a former Comcast executive to oversee the program has also raised concerns about the airline's commitment to delivering exceptional customer experiences.

Andrew Stiles commented on Twitter about a common travel inconvenience, sharing: "Didn’t stick around for departure checklist tasks – taking out the trash, stripping the beds, starting the dishwasher – but the host can’t fine him." He added humorously, "poor guy, we've all been there."

In other news, discussions have emerged regarding ideal music choices for airplane takeoffs and landings. One suggestion is Aerosmith’s ‘Sweet Emotion’ as a perfect takeoff song. Paul H contributed his thoughts on deplaning music, proposing Dire Straits' ‘Walk of Life’ or Pete Townsend's ‘Let My Love Open The Door’. Reflecting on past practices, it was noted that American Airlines once had an impressive selection of boarding and deplaning music which introduced passengers to emerging artists.

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Workers at Austin airport concessionaire Delaware North are set to vote on whether to strike next week. The current minimum wage at the airport is $20 per hour, but the union is demanding an increase to $25 per hour. Last month saw successful unionization efforts at the airport's Hyatt Place.

For students finding it challenging to obtain credit cards nowadays, resources are available to navigate this process (HT: @crucker). Additionally, Boston and Chicago travelers can secure business class tickets to Europe for 55,000 miles roundtrip.

Organizations Included in this History
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