Quantcast

Marriott guest alleges extortion over extra person fee at Zanzibar hotel

A No-Frills Airline Is Getting Into the Premium Game
US Senate panel criticizes rising airline seat fees, will call execs to testify
Spirit’s Demise Is a Lesson in ‘Airline-o-nomics’
Inside BA’s new first-class suites: £800 an hour for most private seat
Focus: US airline flight crews confident and angry as unions seek richer contracts
Hawaiian Airlines Eliminates Widebody Route Amid Alaska Airlines Merger
US budget airlines are struggling. Will pursuing premium passengers solve their problems?
Delta CEO says the Trump administration will reverse government ‘overreach’ seen under Biden
Spirit Airlines files for bankruptcy: How will it affect your travel plans?
British Airways yet to identify cause of latest IT meltdown
Delta Airlines Will Start Serving Shake Shack Cheeseburgers Next Month
United Sees Nearly 30% Surge in Travel to European Christmas Markets
Budget airline Israir to launch flights between Israel and NY, ending wartime monopoly by flagship carrier El Al
Asia's airlines blame supply chain woes for disrupted operations
Qantas and Qatar Airways: Planned partnership in the Australian aviation industry under the microscope
Spirit Airlines delays release of Q3 financial results as debt restructuring talks heat up
Delta investigating after plane’s nose mysteriously suffered damage
What Elon Musk's Starlink means for airlines
CAP OFF Major twist in Dublin Airport passenger cap row as High Court pauses decision in victory for airlines next summer season
Riyadh Air plans new jet order decision early next year
Calls for a blanket ban on politicians receiving free flight upgrades
Wizz Air Loses Challenge Against EU-Approved Romanian Aid for TAROM
Southwest, Other Airlines Plan a Shake-Up. Why They Need More to Boost Their Stocks.
One of Boeing's biggest customers leveled fresh criticism over ongoing 737 Max delivery delays
Low-Cost Airlines Innovate with Subscription Models
LA Considers $25 And $30 Minimum Wages For Hotel And Airport Workers
Airlines are on the hook for more than you think if something goes wrong with your trip
WA Labor & Industries plans to create new airline worker protections
Airlines must now give automatic refunds for significant delays. Here's what to know.
American Airlines Technical Operations, Fleet Service, Cargo and Central Load Planning team members ratify new agreement
Marriott guest alleges extortion over extra person fee at Zanzibar hotel
Research
Webp uefmsw7k0lt5f20uxuve40u9xjr0
Airbus A380 | Airbus

Extra person charges are less common in U.S. hotels compared to Europe and other regions, where rooms often have strict occupancy limits and additional fees for extra guests. This difference can lead to unexpected charges for travelers unfamiliar with international practices.

A recent incident at the Marriott Autograph Collection Le Mersenne Zanzibar highlighted this issue. A guest, who booked a room for one person but arrived with two, was charged an additional $86 fee for the second guest. The charge had to be paid in cash, and the hotel initially refused to provide a receipt.

The guest recounted their experience: "Tried to check in to Marriott’s le mersenne zanzibar today as a group of two since it was a relatively good points redemption. To my surprise they asked me to pay 86$ for an extra person fee on my booking because I only had one guest on the booking. This has never happened in my life at any hotel, never mind a resort with Marriott."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Despite arguing with the staff for hours, the guest eventually received a receipt but remained convinced that the staff pocketed the money themselves. The official Marriott bill stated that only a $10 fee should apply.

Another commenter shared a similar experience: “This happened to me before in another country. Complained to Mariott corporate and never heard anything.”

While bribery incidents may be more common in certain regions like Africa compared to Western Europe, travelers should remain vigilant about occupancy rules and potential extra charges when booking rooms abroad.

###

Organizations Included in this History
More News

Emirates, the leading operator of Airbus A380 superjumbo jets, continues to find success with this aircraft as a flagship of its fleet.

Jul 19, 2025

An Antonov An-124 aircraft, owned by Antonov Airlines, has departed from Kyiv, Ukraine, after being grounded for over three years.

Jul 19, 2025

An Air China Airbus A350 and an SF Airlines Boeing 767-300ER were involved in a near-miss incident over Russian airspace.

Jul 19, 2025

Airbus is set to start equipping fuselages for its A321 aircraft in China.

Jul 19, 2025

For over five decades, the Boeing 747 has captured the attention of aviation enthusiasts and professionals.

Jul 19, 2025

Reports have surfaced about an Emirates flight to New York last month that experienced an unexpected landing.

Jul 19, 2025