Quantcast

Marriott guest alleges extortion over extra person fee at Zanzibar hotel

Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Europe's airlines pivot to bite size M&A deals to limit cost, regulatory burden
Dave Emerson named new CEO of Virgin Australia, replacing Jayne Hrdlicka
Ryanair DELAYS controversial new boarding pass rule to avoid summer chaos
FAA Orders Inspection, Replacement of 737NG Engine Parts
Spirit Adds New Airport, Three Routes
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Budget airline launches new cheap flights to one of the UK’s top winter sun destinations
Brazilian airline Azul to go 'back to basics' after challenging 2024
Airlines cancel flights as air travel to ‘grind to complete halt’ this week ahead of major strike action in Europe
Dramatic moment American Airlines plane diverted to Rome is escorted by fighter jets after mid-air bomb threat
Jetstar Faces Major Backlash as Nationwide System Outage Causes Travel Chaos, Stranding Passengers and Disrupting Flights Across the Australian Airline Industry
Sudden oil supply outages creating turbulence for airline industry
Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Southwest bends further to activist shareholder Elliott's demands
Downgraded on a flight? Take these simple but important steps to get your money back
Delta Offers Over $2 Million to CRJ Crash Passengers
Boeing Delays Continue for Alaska, Hawaiian
Hong Kong Airlines launches daily Sydney flights
Airline to launch new bunk beds in economy on long-haul flights next year
How Airline Employees Are Coping After Deadly Washington Crash
Major airline reverses in-flight menu change amid outcry
British Airways frequent flyer scheme changes: everything you need to know
Airline introduces world-first hand luggage ban on popular travel gadget
Air Canada Delays Boeing 767 Reentry
Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
Marriott guest alleges extortion over extra person fee at Zanzibar hotel
Research
Webp uefmsw7k0lt5f20uxuve40u9xjr0
Airbus A380 | Airbus

Extra person charges are less common in U.S. hotels compared to Europe and other regions, where rooms often have strict occupancy limits and additional fees for extra guests. This difference can lead to unexpected charges for travelers unfamiliar with international practices.

A recent incident at the Marriott Autograph Collection Le Mersenne Zanzibar highlighted this issue. A guest, who booked a room for one person but arrived with two, was charged an additional $86 fee for the second guest. The charge had to be paid in cash, and the hotel initially refused to provide a receipt.

The guest recounted their experience: "Tried to check in to Marriott’s le mersenne zanzibar today as a group of two since it was a relatively good points redemption. To my surprise they asked me to pay 86$ for an extra person fee on my booking because I only had one guest on the booking. This has never happened in my life at any hotel, never mind a resort with Marriott."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Despite arguing with the staff for hours, the guest eventually received a receipt but remained convinced that the staff pocketed the money themselves. The official Marriott bill stated that only a $10 fee should apply.

Another commenter shared a similar experience: “This happened to me before in another country. Complained to Mariott corporate and never heard anything.”

While bribery incidents may be more common in certain regions like Africa compared to Western Europe, travelers should remain vigilant about occupancy rules and potential extra charges when booking rooms abroad.

###

Organizations Included in this History
More News

Delta Air Lines is expanding its flight offerings for the 2025 pro football season, introducing new routes and increasing capacity to accommodate fans traveling to major games.

Jun 6, 2025

National Business Aviation Association (NBAA) President and CEO Ed Bolen addressed the U.S. House Aviation Subcommittee, emphasizing the urgent need to reform the nation's air traffic control (ATC) infrastructure.

Jun 6, 2025

Last month, over 130 volunteers from Delta Air Lines and several partner organizations collaborated to construct a new playground in College Park, Georgia.

Jun 6, 2025

Walking together on Omaha Beach, 19-year-old college student Caleb Walker and 101-year-old WWII veteran Jack Myers reflected on the sacrifices made during the D-Day invasion.

Jun 6, 2025

British Airways is the leading foreign long-haul airline serving the United States.

Jun 5, 2025

United Airlines has completed a deal with the Chicago Department of Aviation to acquire five additional gates at Chicago O'Hare International Airport.

Jun 5, 2025