Quantcast

Marriott guest alleges extortion over extra person fee at Zanzibar hotel

Tycoon unveils £25 billion rival Heathrow expansion plan
Proposals for commercial planes to operate with one pilot shelved after critical EU report
Air Travel Fatalities Up 300% in 2024, According to Shocking Global Report
Boeing Halts Strike Talks Amid $36 Billion Deal & Union Dispute
FAA’s Broader Runway Safety Push Builds on EMAS Legacy
Ryanair CEO says aviation sustainability targets are 'dying a death'
US FAA funds system to prevent accidents involving runaway airplanes
Exclusive: Korean Air makes airline's biggest-ever Boeing jet order amid Trump-Lee summit
Boeing Stock Jumps on Massive Korean Air Order
FAA EMAS: Proven Safety Wins Since 1996
Air Canada flight attendants try to build on US gains on unpaid work
Cathay Pacific warns of declining fares and cargo uncertainty, shares fall
Clear intentions, cloudy path: aviation's ongoing ESG challenge
Turkish Airlines is preparing binding offer for Spain's Air Europa, executive says
Air Canada flight attendants approve strike mandate
US criticizes use of AI to personalize airline ticket prices, would investigate
Ethiopian Airlines' annual revenue rises as it draws more passengers, adds routes
Major strike action to hit 12 Spanish airports that have Ryanair flights
JetBlue, United partnership gets go-ahead from U.S. Transportation Department
United-JetBlue partnership gets US DOT approval
Air India Warned Over Crew Fatigue and Training Failures Following Fatal Crash
Heathrow Chief Defends £50–60 billion Third Runway Amid Rising Costs Debate
New UK airline with cheap US fares is ‘parked’ after just TWO flights – with people fearing it’s been scrapped for good
US carriers shamed in surprising new list of the world’s ‘cleanest’ airlines
Air Force Pilot Wasn't Alerted to Collision Course with Passenger Jet Before Scary Near Miss, Says Official
Transportation Secretary Sean Duffy may deny flights from Mexico over broken aviation agreement
Plane Makes Emergency Landing After ‘Unruly’ Passenger Attempts to Open Exit Door Mid-Flight
American Airlines Launches Ultra‑Long‑Haul DFW–Manila Flights
Thousands of flights canceled or delayed across America's busiest airports
Summer flight delays to be 'worst ever' this year - what to do if affected
Marriott guest alleges extortion over extra person fee at Zanzibar hotel
Research
Webp uefmsw7k0lt5f20uxuve40u9xjr0
Airbus A380 | Airbus

Extra person charges are less common in U.S. hotels compared to Europe and other regions, where rooms often have strict occupancy limits and additional fees for extra guests. This difference can lead to unexpected charges for travelers unfamiliar with international practices.

A recent incident at the Marriott Autograph Collection Le Mersenne Zanzibar highlighted this issue. A guest, who booked a room for one person but arrived with two, was charged an additional $86 fee for the second guest. The charge had to be paid in cash, and the hotel initially refused to provide a receipt.

The guest recounted their experience: "Tried to check in to Marriott’s le mersenne zanzibar today as a group of two since it was a relatively good points redemption. To my surprise they asked me to pay 86$ for an extra person fee on my booking because I only had one guest on the booking. This has never happened in my life at any hotel, never mind a resort with Marriott."

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Despite arguing with the staff for hours, the guest eventually received a receipt but remained convinced that the staff pocketed the money themselves. The official Marriott bill stated that only a $10 fee should apply.

Another commenter shared a similar experience: “This happened to me before in another country. Complained to Mariott corporate and never heard anything.”

While bribery incidents may be more common in certain regions like Africa compared to Western Europe, travelers should remain vigilant about occupancy rules and potential extra charges when booking rooms abroad.

###

Organizations Included in this History
More News

Dnata, a global provider of air and travel services, has entered into a joint venture with Azerbaijan’s Silk Way Group to launch ground handling and cargo operations at Alat International Airport, located in the Alat Free Economic Zone in Baku.

Oct 22, 2025

The Fair Work Commission has ruled that a former employee of dnata Airport Services was unfairly dismissed and awarded $36,468.39 in compensation.

Oct 22, 2025

The Los Angeles International Airport (LAX) has announced the closure of Terminal 5 to allow for a significant redevelopment.

Oct 22, 2025

The SFO Facility recently hosted a Breast Cancer Awareness Day, which was deemed a success by organizers.

Oct 22, 2025

Flying Food Group, Inc. recently held an appreciation event at its SFW facility to honor its employees.

Oct 22, 2025

Flying Food Group has announced that it contributes all of its taxable income annually to the Chicago-based Sue L. Gin Foundation Trust, which supports healthcare, education, legal aid, and immigration rights.

Oct 21, 2025