A Southwest Airlines employee at St. Louis airport has been charged with printing and stealing flight vouchers. For two months last year, the customer service agent reportedly generated vouchers in customer names and redeemed them for himself.
He confessed after police found a stack of 119 travel vouchers worth $36,300 in his airport locker. He also sold some of the vouchers.
After his arrest, Jones said in an interview with police that no one taught him how to produce the vouchers, and he believed he was the only one doing it at Lambert. He also confessed to producing $79,000 worth of flight vouchers.