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Flying Food Group COO: ‘Safety isn't just a protocol at Flying Food Group, it's embedded in our culture’

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Tom Biland, COO - Flying Food Group | LinkedIn

Tom Biland, President and COO at Flying Food Group, stated that the company's philosophy is centered around employee safety. Biland shared his statement with Sky Industry News on July 29.

"Safety isn't just a protocol at Flying Food Group, it's embedded in our culture," said Biland.

Over the years, Flying Food Group (FFG), a leader in the airline catering industry, has been recognized for its commitment to safety. According to their website, they have implemented a comprehensive safety system that ensures the well-being of employees and the quality of products. This dedication has earned the company several prestigious awards, reflecting continuous efforts to maintain high standards.

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Biland is responsible for FFG's safety initiatives, emphasizing their proactive approach. "Safety isn't just a protocol at Flying Food Group; it's embedded in our culture. We don’t wait for incidents to happen; we anticipate them and act beforehand," he said. His leadership has fostered a culture where safety is prioritized at every level, ensuring all employees are aware of safety protocols and actively participate in maintaining a safe working environment.

Enrique Can, Regional Safety Manager and another crucial contributor to FFG's safety program, highlighted employee engagement's role in their strategy. "Our employees are the backbone of our safety system. By involving them in regular training and safety drills, we empower them to take ownership of their safety and that of their colleagues," Can said. This hands-on approach has led to a knowledgeable and vigilant workforce, significantly reducing workplace incidents and ensuring smooth operations.

The success of FFG’s safety system is evident not only in the awards received but also in employee loyalty and satisfaction. By prioritizing safety, FFG has created a work environment where employees feel valued and protected, driving their commitment to delivering top-notch service. As FFG continues to innovate and expand, their safety system remains a cornerstone of operations, setting an industry benchmark.

Flying Food Group provides airline catering and food services known for quality and safety. With a global presence, FFG serves top airlines and retail partners. According to its website, the company’s dedication extends beyond culinary offerings, making it a trusted name in the industry.

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