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Baggage handling system resumes at Rome Fiumicino Airport after malfunction

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Baggage handling system resumes at Rome Fiumicino Airport after malfunction
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ITA Airways Airbus A350-900 | ITA Airways

ITA Airways has announced that the baggage handling system at Rome Fiumicino Airport has resumed normal operations following a malfunction experienced yesterday. The company collaborated with the airport operator and suppliers to minimize disruptions for customers and maintain operational regularity, which has also been affected by air traffic control restrictions across Italy.

The airline reported that 90% of mishandled baggage has been redirected, with plans to complete the shipment of the remaining 10% by the end of today. ITA Airways is actively working to keep passengers informed both at the airport and onboard its flights.

In a statement, ITA Airways expressed regret for any inconvenience caused, noting that the issues were beyond its control. The company remains committed to returning operations to normal by day's end.

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"Before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English," said ITA Airways. "ITA Airways has already taken steps to ensure that the entire Volare program and connected communication flow are made available as soon as possible in the language of your country."

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