Long check-in lines have become a common occurrence in Las Vegas, particularly at Caesars hotel properties such as Caesars Palace and Planet Hollywood. This issue has reportedly intensified over the past few years due to insufficient staffing.
Jen G., a frequent commentator on Las Vegas hospitality issues, highlighted this problem on social media: "Hotel check-in wait times are out of control in Las Vegas, especially at Caesars-owned resorts like Horseshoe, Paris, Planet Hollywood and others." Her comments reflect a broader dissatisfaction among guests who often face extended waits to access their rooms.
This issue is not new. Last year, several guests reported hours-long waits to check in at Caesars Palace Las Vegas. One guest recounted that it took "9.5 hours" to secure a bed. Benjamin Lee shared his experience on social media: "Waiting in line to check in at Caesar’s Palace. I first tried checking in at 7 pm. The line was approximately 3-4 hours long... It’s 2:50 am. Still waiting."