Las Vegas hotels face criticism over lengthy check-in times

Online feedback suggests that some guests consider themselves fortunate if they only have to wait half an hour for check-in. Various suggestions have been made to alleviate these delays, such as using mobile apps or kiosks for check-in; however, these options are said to often result in less desirable room assignments.

Status within loyalty programs can also mitigate the inconvenience. For instance, many use the Wyndham business card to achieve mid-tier status with Caesars Diamond, which allows them to bypass longer lines.

Las Vegas hotels operate under unique economic conditions where filling rooms is prioritized over higher rates due to potential revenue from ancillary services like dining and gambling within their complexes. Resort fees also play a role by making room rates appear lower when compared through third-party booking sites.

Recent changes such as charging for parking have had unintended consequences by discouraging visitors from nearby areas like Southern California from driving into the city.

While prolonged check-in processes might help contain operational costs temporarily, they risk long-term revenue loss as dissatisfied guests may choose not to return or book initially based on negative reviews shared online.

Guests faced with long lines are advised to use mobile kiosks for initial check-ins and then request better accommodations from their rooms rather than waiting in the lobby.