A Frontier Airlines passenger reported that his leg and "120 dollar Hokas" shoes were urinated on during a flight. He described the incident, stating that he felt something while his eyes were closed, then opened them to find "urine steadily flowing from the seat in front of" him onto his "shoe and leg." The passenger who caused this had an accident.
A crew member directed him to the lavatory to clean up and provided a bag, though it was unclear whether it was for his shoe or to wear instead of a shoe. Upon arrival, airline staff advised him to wait for a claims agent who appeared 25 minutes after the gate arrival.
The claims agent reportedly said, “I am not the one who pissed on you, what do you want me to compensate,” without offering an apology or expressing regret for the experience.