Quantcast

Frontier Airlines offers $75 voucher after urine incident on flight

Wizz Air becomes first airline to operate P&W-powered Airbus A321XLR jet
Hawaiian Airlines’ new ‘no show’ policy may make travel more expensive
BLIMP-SE OF THE FUTURE Luxury zeppelins of the future from ‘flying bum’ world’s largest aircraft to Google billionaire’s ‘impossible’ airship
Swiss Startup SmartFlyer Develops Hybrid-Electric Trainer
San Francisco-based entrepreneur takes a trip on India's worst-rated airline, his reaction will surprise you
First-Time Flyer at 81: A Grandmother's Memorable Journey
Global Airlines Launches Inaugural Flight, Aiming to Revive 'Golden Age of Travel'
Winning routes: American Airlines adds more than 22,000 seats for football fans following release of 2025–2026 pro schedule
Boeing scores Middle East plane deal during Trump visit
Air travel will be ‘worse’ this summer, lawmakers warn — as FAA gives infuriating update on system fixes, staffing issues
United Airlines CEO Reassures Passengers About Newark Airport Safety
American Testing Tech to Help Passengers Make Connecting Flights
British Airways to use AI in efforts to improve operations
American Airlines Tests New Tech to Help Passengers With Tight Connections During Summer Rush
Flight Diverted After Pregnant Woman on Board Goes into Labor and Delivers Her Baby: Report
United Airlines CEO Scott Kirby says "this is the most optimistic I've been in my entire career about finally getting the FAA fixed"
U.S. Transportation Secretary Sean P. Duffy Unveils Plan to Build Brand New, State-of-the-Art Air Traffic Control System
Passenger rushing for next flight can't believe what woman next to her does
Why fuel price crash won’t make flying cheaper
Kristi Noem says travelers without Real ID will still be able to fly after deadline
Frontier Airlines Announces New Routes Launching This Summer, Connecting Baltimore With Chicago O’Hare and Trenton, N.J. With Myrtle Beach, S.C.
Airlines in North America prioritize investments in cyber, AI
The evolution of the airline uniform — a cross check
Global Airlines & HiFly Operate 1st Passenger Airbus A380 Flight Between Barcelona And Berlin
American Airlines unveils ritzy new plane suites launching this summer
Airline Stocks To Keep An Eye On - April 28th
Gatwick Airport Faces Potential Strikes
50 New Routes Starting In May 2025
Report: JetBlue, United Mulling Partnership
New First-Class Suites, Futuristic Aircraft and the Top Air Travel News From April 2025
Frontier Airlines offers $75 voucher after urine incident on flight
Research
Webp uefmsw7k0lt5f20uxuve40u9xjr0
Airbus A380 | Airbus

A Frontier Airlines passenger reported that his leg and "120 dollar Hokas" shoes were urinated on during a flight. He described the incident, stating that he felt something while his eyes were closed, then opened them to find "urine steadily flowing from the seat in front of" him onto his "shoe and leg." The passenger who caused this had an accident.

A crew member directed him to the lavatory to clean up and provided a bag, though it was unclear whether it was for his shoe or to wear instead of a shoe. Upon arrival, airline staff advised him to wait for a claims agent who appeared 25 minutes after the gate arrival.

The claims agent reportedly said, “I am not the one who pissed on you, what do you want me to compensate,” without offering an apology or expressing regret for the experience.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The customer sought empathy, a refund, and miles but was offered only a $75 credit towards a future flight. While acknowledging that it wasn't technically the airline's fault, he found the offer merely "better than nothing" and remained dissatisfied with "the tone in which [he] was spoken to."

This incident raises questions about accountability: should compensation come from the offending passenger or the airline? It also prompts reflection on what kind of experience passengers are purchasing when they buy tickets with airlines like Frontier.

Though incidents involving unruly passengers have decreased by 80% compared to three years ago and represent a small portion of flights, such occurrences still happen. Some argue that airlines should provide refunds when they fail to deliver standard service conditions. However, pursuing damages from individual offenders can be challenging and often unproductive.

Ultimately, some believe that airlines should ensure basic standards are met during flights while holding disruptive passengers accountable where possible.

---

Organizations Included in this History
More News

British Airways is the leading foreign long-haul airline serving the United States.

Jun 5, 2025

United Airlines has completed a deal with the Chicago Department of Aviation to acquire five additional gates at Chicago O'Hare International Airport.

Jun 5, 2025

Boeing has reached a production milestone, achieving a monthly output of 38 737 MAX aircraft for the first time since 2020.

Jun 5, 2025

At 14:12 local time on June 2, an Allegiant Air Airbus A320 experienced engine failure shortly after taking off from Huntington Tri-State Airport.

Jun 5, 2025

The UK government has initiated a comprehensive airspace modernization program, marking the first significant update since the 1950s.

Jun 5, 2025

Global Airlines has addressed speculation about its future operations, denying any intention to operate as an ACMI carrier using Airbus A380 aircraft.

Jun 5, 2025