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Boeing executives address safety turnaround efforts ahead of Farnborough Airshow

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Boeing executives address safety turnaround efforts ahead of Farnborough Airshow
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Aviation International News | Aviation International News

Stephanie Pope, interim president and CEO of Boeing Commercial Airplanes, has emphasized the crucial role of employee feedback in implementing a safety and quality plan aimed at restoring Boeing's reputation. Speaking at a Presidents Panel briefing in London ahead of the Farnborough Airshow, Pope highlighted the importance of empowering employees to voice concerns and take responsibility.

“It’s all about culture, and employees know they have a responsibility to speak up if they see something that’s wrong. It’s all about empowerment and accountability,” said Pope, who also serves as chief operating officer of The Boeing Company.

Pope stressed that achieving predictable deliveries at scale is essential for customer satisfaction. "Our customers realize this is transformational change and we have to also be able to have predictable deliveries at scale," she stated. "I'm clear that it isn't safety and quality versus the schedule. We have to do it all; those items aren't competing."

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Boeing is working on restoring production rates for its 737 and 787 models, which were slowed due to an FAA-mandated safety and quality plan. According to Pope, improvements are being made on the 737 lines with a target of reaching 38 units per month. Efforts continue to increase 787 output beyond five aircraft per month.

In other developments, Boeing has commenced certification flight testing for its new 777X twinjet following the FAA's issuance of type inspection authorization last week. Pope mentioned that regulatory changes learned during this process will influence the introduction of the new widebody aircraft.

While preparations for the Farnborough show are underway, BCA’s airline customers are visiting Boeing's Seattle hub to review details of the safety and quality plan. “This industry is safe because we make mistakes and learn from them,” said Pope. “Some of our customers have shared their own stories with us, but that doesn’t take away the reality that we’ve disappointed them.”

On the military front, Ted Colbert, president and CEO of Boeing Defense, Space & Security, acknowledged ongoing challenges with fixed-price development programs like the KC-46 Pegasus tanker and T-7A trainer jet. “This quarter you will see that we continue to be significantly challenged on these,” Colbert reported. “It will be like what we saw in the third quarter of last year and, once again, we’ll get through it by investing in our workforce.”

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