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How to spot fake service animals on your flight

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How to spot fake service animals on your flight
Research
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View from the Wing | View from the Wing

Airline passengers have long faced a choice when traveling with pets: pay a pet-in-cabin fee for small dogs or cats, which includes placing the pet underneath the seat in front and counting it as a full-sized carry-on bag, or pretend to have an emotional support animal. The latter option is free, allows passengers to bring their carry-on bag, and does not require the animal to stay in a bag underneath the seat.

Before the pandemic, the Federal Aviation Administration (FAA) collaborated with airlines on new regulations aimed at curbing the practice of bringing non-service animals onto flights. These regulations ostensibly limit passengers to real service animals. In practice, however, travelers need only fill out paperwork in advance claiming they have a service animal.

This requirement has reduced some abuse since individuals who brought unconventional animals like turkeys onto planes are less likely to complete such paperwork. Nonetheless, there remains a disconnect.

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To identify whether an animal on board is a genuine service animal or if a passenger is circumventing rules, consider these indicators:

- The animal is being fed treats rather than just meals.

- The owner speaks to the animal in baby talk.

- The animal rests on pillows.

- There are two animals per passenger.

- The animal is part of a photo shoot at the aircraft window.

Service animals are trained working animals meant to assist individuals with disabilities and are not merely pets for someone with emotional challenges. If any of these five signs are present in the cabin, it is unlikely that you are looking at a real service dog.

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