Quantcast

American Airlines updates travel credit policies with new membership benefits

American Airlines updates travel credit policies with new membership benefits
Research
Webp p18pueyozwbyaegyt1fzg7i1qaau
View from the Wing | View from the Wing

American Airlines has introduced changes to the duration of travel credits, offering new options for customers to maximize their benefits. During the pandemic, many airlines eliminated change fees on most tickets, a practice that continues today. This policy allows travelers more flexibility, though travel credits often come with expiration dates.

Southwest Airlines' travel credits do not expire. In contrast, Delta Air Lines and United Airlines require that travel credits be used within a year from the original ticket date. Specifically, new travel must commence within one year of the original ticket purchase date. However, a workaround exists: if a traveler books a future trip that costs more than their credit and then cancels it, they receive a new credit valid for another year.

American Airlines has made its policy more restrictive. Non-members of the AAdvantage program have only six months to use their travel credits, while members get a full year. To facilitate this transition, American Airlines now offers an option for customers canceling their tickets by phone to join AAdvantage immediately, thus extending their credit validity to 12 months.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

"Customers cancelling their tickets by phone can now be offered the option of joining AAdvantage on the spot in order to get 12-months of validity instead of six," reads American’s internal documentation on this change.

Basic economy customers also benefit from this adjustment. They can cancel their trips for a credit worth $99 less than what they paid if they are AAdvantage members; otherwise, they receive nothing. Reservations agents can now enroll customers in AAdvantage during cancellations to help them avoid this loss.

Joining the AAdvantage program is a straightforward way to navigate these rules effectively. Notably, American Airlines starts the 12-month validity period from the cancellation date rather than the original ticket purchase date. Consequently, travelers should cancel as close to the last minute as possible to maximize their credit's lifespan.

Additionally, partially-flown trips can now be canceled online for future flight credits.

Organizations Included in this History
More News

London Heathrow, recognized as Europe's busiest airport, will soon experience an increase in its flight offerings by Oman Air.

Sep 2, 2025

Minneapolis–St. Paul International Airport will commence safety and airfield improvement projects on Runway 12R-30L in two distinct phases throughout 2025.

Aug 22, 2025

Delta Air Lines is adjusting its service between Atlanta and Anchorage, extending flights beyond the summer travel season to a year-round offering.

May 15, 2025

In December 2022, Southwest Airlines faced a major crisis as operational challenges led to the cancellation of 16,900 flights, affecting nearly two million passengers during a peak travel period.

Apr 19, 2025

Harrison Ford, an acclaimed actor known for roles such as Han Solo in "Star Wars" and Indiana Jones, is also a noted aviation enthusiast.

Apr 19, 2025

Iberia Airlines has confirmed a notable shift in its flight schedule connecting Madrid and Dallas/Fort Worth, introducing its first overnight service from Europe to the US.

Apr 19, 2025