Grand Hyatt guest shares experience and travel tip after delayed check-in

They took my phone number and promised I would receive a text as soon as my room was ready, which they estimated would be in 20-30 minutes. In my experience, these texts rarely arrive when promised. After waiting for 50 minutes without receiving any notification, I returned to the desk to find out that my room was indeed ready.

The club lounge at this hotel remains closed but is expected to open in November. Meanwhile, they offer breakfast buffet coupons for an unimpressive spread in their basement breakfast restaurant and provide coupons for an appetizer and drink in the main restaurant.

Instead of dining at the hotel restaurant, I opted to order char kway teow from a nearby Malaysian place. This brings me to share one travel tip that has proven invaluable during my travels: always carry plastic utensils.

With less hotel room service available these days, ordering food via DoorDash or Uber Eats often results in meals arriving without utensils. To avoid this inconvenience, I carry plastic forks in my laptop bag at all times—a simple solution that proves useful more often than expected.