Delta Air Lines has issued a memo to prospective flight attendant applicants outlining specific appearance requirements for interviews. The document, titled "Appearance Requirements Acknowledgment," emphasizes the importance of wearing “proper undergarments” and ensuring that underwear is not visible to staff.
The memo details various expectations for candidates, including prohibitions on profanity and gum chewing. It also specifies that fingernails must be clean, neat, and trimmed, with interview clothing being professional and appropriately fitted. Skirts should not be excessively short.
“The customer service experience begins the moment a Flight Attendant puts on their uniform,” the memo states. “The Delta uniform represents always putting safety first, pride in the Delta culture and demonstrates a genuine graciousness that will be remembered by our customers.”