Quantcast

Los Angeles World Airports celebrates contributions of LAX volunteers

Los Angeles World Airports celebrates contributions of LAX volunteers
Airports
Webp 327160243 727876645632548 7305230896638134266 n
Los Angeles International Airport | Facebook

Los Angeles World Airports recently celebrated its volunteers at LAX, recognizing their contributions to enhancing the travel experience. Volunteers belong to three groups: Volunteer Information Professionals (VIPs), the LAXceeders Student Volunteer Program, and the Pets Unstressing Passengers (PUPs) program.

"The annual Volunteer Appreciation Dinner is not just a celebration of the passion and dedication of our volunteers, but also an opportunity to honor the spirit of service that enhances the travel experience for everyone at LAX," said Heidi Huebner, Director of LAX Volunteer Programs. "LAWA is incredibly grateful for the time, effort and commitment of our program participants. Together, we are making a meaningful impact and leaving a lasting impression on everyone who travels through our airport."

In 2023, VIPs and LAXceeders assisted more than 368,000 guests and volunteered nearly 10,000 hours. The LAX PUPs program grew to 79 dogs, contributing more than 2,800 volunteer service hours.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The recognition dinner featured free gifts, a raffle, and speeches from Board of Airport Commissioner Valeria Velasco, LAWA staff, and actor/director Luke Yankee. A service pin presentation honored volunteers who reached milestones. VIP Jean Clark was recognized for 411 volunteer hours in 2023, while Casey Vanvleit was acknowledged for 20 years of service. Therapy dog handler Tiffany Butcher and her dog Sergio were also recognized for over 270 hours of service.

"LAWA is so fortunate to have hundreds of volunteers who dedicate so much of their time creating a welcoming airport environment at LAX that embodies the spirit of Los Angeles," said Valeria Velasco. "We are happy to recognize their service and celebrate their invaluable contributions to our airport community every day."

VIPs provide guests with general airport information and directions from 7 a.m. to 10 p.m., seven days a week on the Lower/Arrivals level of each terminal.

LAXceeders are student volunteers aged 16-24 who assist guests alongside VIPs. The program launched in 2018 allows students flexibility in setting their schedules.

The PUPs program lets guests spend time with therapy dogs before flights to relieve stress and anxiety. Dogs must have one year as certified therapy dogs before joining. PUPs spread "pawsitivity" throughout LAX and greater Los Angeles at schools and public events.

More information about LAX's volunteer programs can be found at www.lawa.org/volunteer-opportunities.

Organizations Included in this History
More News

London Heathrow, recognized as Europe's busiest airport, will soon experience an increase in its flight offerings by Oman Air.

Sep 2, 2025

Minneapolis–St. Paul International Airport will commence safety and airfield improvement projects on Runway 12R-30L in two distinct phases throughout 2025.

Aug 22, 2025

Delta Air Lines is adjusting its service between Atlanta and Anchorage, extending flights beyond the summer travel season to a year-round offering.

May 15, 2025

In December 2022, Southwest Airlines faced a major crisis as operational challenges led to the cancellation of 16,900 flights, affecting nearly two million passengers during a peak travel period.

Apr 19, 2025

Harrison Ford, an acclaimed actor known for roles such as Han Solo in "Star Wars" and Indiana Jones, is also a noted aviation enthusiast.

Apr 19, 2025

Iberia Airlines has confirmed a notable shift in its flight schedule connecting Madrid and Dallas/Fort Worth, introducing its first overnight service from Europe to the US.

Apr 19, 2025