Quantcast

Los Angeles World Airports celebrates contributions of LAX volunteers

Delta Air Lines bets on ‘blended-wing’ flight to reduce emissions
Delta crash passengers should take the $30,000 payment, their lawyers say. Here’s why.
Budget airline launches new cheap flights to one of the UK’s top winter sun destinations
Brazilian airline Azul to go 'back to basics' after challenging 2024
Airlines cancel flights as air travel to ‘grind to complete halt’ this week ahead of major strike action in Europe
Dramatic moment American Airlines plane diverted to Rome is escorted by fighter jets after mid-air bomb threat
Jetstar Faces Major Backlash as Nationwide System Outage Causes Travel Chaos, Stranding Passengers and Disrupting Flights Across the Australian Airline Industry
Sudden oil supply outages creating turbulence for airline industry
Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Southwest bends further to activist shareholder Elliott's demands
Downgraded on a flight? Take these simple but important steps to get your money back
Delta Offers Over $2 Million to CRJ Crash Passengers
Boeing Delays Continue for Alaska, Hawaiian
Hong Kong Airlines launches daily Sydney flights
Airline to launch new bunk beds in economy on long-haul flights next year
How Airline Employees Are Coping After Deadly Washington Crash
Major airline reverses in-flight menu change amid outcry
British Airways frequent flyer scheme changes: everything you need to know
Airline introduces world-first hand luggage ban on popular travel gadget
Air Canada Delays Boeing 767 Reentry
Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
Delta flight from New York to Florida diverted to North Carolina due to ‘odor in the cabin’
EASA Certifies Safran’s First Electric Motor
US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
Delta to Resume Tel Aviv Flights April 1
Los Angeles World Airports celebrates contributions of LAX volunteers
Airports
Webp 327160243 727876645632548 7305230896638134266 n
Los Angeles International Airport | Facebook

Los Angeles World Airports recently celebrated its volunteers at LAX, recognizing their contributions to enhancing the travel experience. Volunteers belong to three groups: Volunteer Information Professionals (VIPs), the LAXceeders Student Volunteer Program, and the Pets Unstressing Passengers (PUPs) program.

"The annual Volunteer Appreciation Dinner is not just a celebration of the passion and dedication of our volunteers, but also an opportunity to honor the spirit of service that enhances the travel experience for everyone at LAX," said Heidi Huebner, Director of LAX Volunteer Programs. "LAWA is incredibly grateful for the time, effort and commitment of our program participants. Together, we are making a meaningful impact and leaving a lasting impression on everyone who travels through our airport."

In 2023, VIPs and LAXceeders assisted more than 368,000 guests and volunteered nearly 10,000 hours. The LAX PUPs program grew to 79 dogs, contributing more than 2,800 volunteer service hours.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The recognition dinner featured free gifts, a raffle, and speeches from Board of Airport Commissioner Valeria Velasco, LAWA staff, and actor/director Luke Yankee. A service pin presentation honored volunteers who reached milestones. VIP Jean Clark was recognized for 411 volunteer hours in 2023, while Casey Vanvleit was acknowledged for 20 years of service. Therapy dog handler Tiffany Butcher and her dog Sergio were also recognized for over 270 hours of service.

"LAWA is so fortunate to have hundreds of volunteers who dedicate so much of their time creating a welcoming airport environment at LAX that embodies the spirit of Los Angeles," said Valeria Velasco. "We are happy to recognize their service and celebrate their invaluable contributions to our airport community every day."

VIPs provide guests with general airport information and directions from 7 a.m. to 10 p.m., seven days a week on the Lower/Arrivals level of each terminal.

LAXceeders are student volunteers aged 16-24 who assist guests alongside VIPs. The program launched in 2018 allows students flexibility in setting their schedules.

The PUPs program lets guests spend time with therapy dogs before flights to relieve stress and anxiety. Dogs must have one year as certified therapy dogs before joining. PUPs spread "pawsitivity" throughout LAX and greater Los Angeles at schools and public events.

More information about LAX's volunteer programs can be found at www.lawa.org/volunteer-opportunities.

Organizations Included in this History
More News

Emirates Airlines has highlighted the evolution of its cabin crew uniform, emphasizing its commitment to timeless design and practicality.

Oct 23, 2025

Emirates has achieved the Gold Tier status in the 2024 Fly Quiet Programme at New York’s JFK Airport, making it the only airline to receive this distinction among all participating carriers.

Oct 23, 2025

Flying Food Group, Inc. has announced the recipients of its 2025 scholarships, with all five applicants receiving awards this year.

Oct 23, 2025

Dnata, a global provider of air and travel services, has entered into a joint venture with Azerbaijan’s Silk Way Group to launch ground handling and cargo operations at Alat International Airport, located in the Alat Free Economic Zone in Baku.

Oct 22, 2025

Delta Air Lines has announced the release of version 7.5 of its mobile app, introducing new features aimed at making travel planning and management easier for customers during the holiday season.

Oct 22, 2025

The Fair Work Commission has ruled that a former employee of dnata Airport Services was unfairly dismissed and awarded $36,468.39 in compensation.

Oct 22, 2025