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Danish postal workers face challenges as universal service obligation ends

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Alke Boessiger Deputy General Secretary | UNI Global Union

Today marks World Post Day, and UNI Global Union is showing support for postal workers in Denmark. The Danish parliament has revoked the universal service obligation (USO), which ensured affordable and regular mail deliveries to all citizens. This legislative change has resulted in over 700 job losses since its implementation earlier this year.

A declaration endorsed by UNI’s postal affiliates across Europe urges PostNord Denmark and the government to protect postal jobs, improve worker skills, and regulate the parcels market to prevent negative impacts on wages and working conditions. The declaration highlights that these reforms disproportionately affect rural communities and vulnerable groups who rely heavily on postal services.

The recent changes have ended nationwide letter delivery services by PostNord Denmark, except for certain groups like those living on small islands or visually impaired individuals. Service frequency has decreased, costs have doubled for domestic letter deliveries, and there is concern about a quasi-monopoly forming.

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Representatives from UNI postal unions from 11 countries gathered at a meeting in Copenhagen to express solidarity with Danish workers. During the event, 3F Postal Sector President Dzevad Ramic emphasized the importance of upskilling workers and providing retraining opportunities. He noted that many affected workers have quickly found new employment thanks to financial compensation agreements.

Ramic also advised unions facing similar pressures elsewhere: "Digitalization is here to stay... It’s critical to engage politicians on the issues." He stressed sharing experiences with international colleagues to prepare them for potential changes.

Thomas Monberg, a member of parliament for the Social Democrats in Denmark who attended the meeting, added: "Competition shouldn’t just be about prices; we must ensure good jobs."

Dimitris Theodorakis, acting Head of UNI Post & Logistics, stated: "The changes to Denmark’s postal services set a worrying precedent... Digitalization may be reshaping our industry, but it must not come at the expense of quality service or good working conditions."

UNI Global Union continues to advocate for strong collective agreements and meaningful dialogue with lawmakers as digitalization impacts industries worldwide.

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