Quantcast

American Airlines tests online systemwide upgrade redemptions

Ryanair scraps three Vienna routes, demands lower taxes and fees
US orders Delta and Aeromexico to dissolve their partnership over fairness concerns in Mexico
Southwest Airlines adds Sonoma County in California expansion - The Points Guy
Routes & Networks Latest: Rolling Daily Updates (W/C Sept. 8, 2025)
Delta Sees Record Premium Seats in '26, Main Cabin Flat or Down
Tycoon unveils £25 billion rival Heathrow expansion plan
Boeing and Airbus ground green plane projects
50 New Routes Launching In September 2025
Proposals for commercial planes to operate with one pilot shelved after critical EU report
Air Travel Fatalities Up 300% in 2024, According to Shocking Global Report
Aviation sector faces steeper losses in FY26; passenger growth slows amid headwinds: ICRA - The Times of India
Boeing Halts Strike Talks Amid $36 Billion Deal & Union Dispute
FAA’s Broader Runway Safety Push Builds on EMAS Legacy
Ryanair CEO says aviation sustainability targets are 'dying a death'
US FAA funds system to prevent accidents involving runaway airplanes
Exclusive: Korean Air makes airline's biggest-ever Boeing jet order amid Trump-Lee summit
Boeing Stock Jumps on Massive Korean Air Order
2025 Air Canada flight attendants strike - Wikipedia
FAA EMAS: Proven Safety Wins Since 1996
Air Canada flight attendants try to build on US gains on unpaid work
Cathay Pacific warns of declining fares and cargo uncertainty, shares fall
Clear intentions, cloudy path: aviation's ongoing ESG challenge
Turkish Airlines is preparing binding offer for Spain's Air Europa, executive says
Air Canada flight attendants approve strike mandate
US criticizes use of AI to personalize airline ticket prices, would investigate
Ethiopian Airlines' annual revenue rises as it draws more passengers, adds routes
Major strike action to hit 12 Spanish airports that have Ryanair flights
JetBlue, United partnership gets go-ahead from U.S. Transportation Department
United-JetBlue partnership gets US DOT approval
The aviation industry just got exactly what it wanted from Trump's EU deal
American Airlines tests online systemwide upgrade redemptions
Research
Webp ktseb0vqb9ebxthascxggswvj0xm
Daisy Hernandez Credit cards editor | The Points Guy

American Airlines has initiated a limited beta test for online redemption of systemwide upgrade certificates, fulfilling a promise made earlier this year. The trial began on Monday and is available to select AAdvantage members who were notified via email. This test will last two to three weeks and aims to assess the need for adjustments before broader implementation.

A company spokesperson stated, "This feature is something our members have requested for some time, so we're eager for the results of this test to inform how we can continue to make engaging with the AAdvantage program easy for our members."

Despite not specifying a global rollout date, American Airlines appears to be progressing towards making this functionality available to all AAdvantage members by year's end.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

For those participating in the beta test, the process involves accessing a linked website, entering their last name and confirmation number, and selecting which flight they wish to prioritize for an upgrade. American advises choosing the longest flight in one's itinerary for maximum comfort.

If an upgrade is immediately available, it will be confirmed instantly; otherwise, the flight will be waitlisted. Additionally, American Airlines will attempt to confirm or waitlist upgrades on shorter connecting flights once the preferred segment is upgraded.

The ability to redeem upgrades online could simplify processes that previously required lengthy phone calls with service desks. However, even participants in the beta are advised to call American Airlines if they have complex upgrade requests.

In comparison with competitors like Delta and United Airlines, American's technology lags behind. United has been a leader in providing user-friendly web and mobile interfaces for redeeming PlusPoints. Delta introduced online redemption of upgrade certificates at the end of 2022.

Organizations Included in this History
More News

Dnata, a global provider of air and travel services, has entered into a joint venture with Azerbaijan’s Silk Way Group to launch ground handling and cargo operations at Alat International Airport, located in the Alat Free Economic Zone in Baku.

Oct 22, 2025

The Fair Work Commission has ruled that a former employee of dnata Airport Services was unfairly dismissed and awarded $36,468.39 in compensation.

Oct 22, 2025

The Los Angeles International Airport (LAX) has announced the closure of Terminal 5 to allow for a significant redevelopment.

Oct 22, 2025

The SFO Facility recently hosted a Breast Cancer Awareness Day, which was deemed a success by organizers.

Oct 22, 2025

Flying Food Group, Inc. recently held an appreciation event at its SFW facility to honor its employees.

Oct 22, 2025

Flying Food Group has announced that it contributes all of its taxable income annually to the Chicago-based Sue L. Gin Foundation Trust, which supports healthcare, education, legal aid, and immigration rights.

Oct 21, 2025