FedEx launches advanced supply chain solution in Europe

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FedEx launches advanced supply chain solution in Europe

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John Dietrich FedEx Executive Leadership Executive Vice President and CFO | FedEx

By Sky Industry News

Oct 17, 2024

Federal Express Corporation, a leading global express transportation company, has announced the European launch of FedEx Surround®, an advanced monitoring and assistance solution designed to optimize logistics and supply chain management. This initiative aims to enhance package control and visibility for customers. The rollout will begin in the healthcare sector across the Netherlands, Belgium, Luxembourg, Germany, France, the United Kingdom, Ireland, Italy, Spain, and Switzerland. Other European markets and sectors are expected to be included by late 2024 and early 2025.

FedEx Surround® employs monitoring technologies that can prevent potential disruptions in the shipping process. This allows FedEx and its clients to respond swiftly to shipments. The service offers three levels - Select, Preferred, and Premium - supporting various industries such as healthcare, aerospace, and high-tech with constant updates and intervention capabilities to ensure shipment integrity and timeliness.

The FedEx Surround® suite provides three key benefits:

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1. Flexibility and control through a global dashboard offering near real-time visibility with predictive analytics using artificial intelligence.

2. Increased value with special handling for priority boarding and movement support for cold chains.

3. Peace of mind with proactive monitoring 24/7 by dedicated teams at hubs, ramps, stations including customized reporting for clients.

“This is a breakthrough for companies relying on just-in-time deliveries and critical shipments,” stated Wouter Roels, President of FedEx Europe. “We constantly learn from millions of packages moving through our network daily by identifying patterns, trends, and cause-effect relationships. We use this knowledge to improve our service more precisely. Launching FedEx Surround® in Europe means we can offer smarter solutions for managing their supply chain.”

FedEx demonstrates strong commitment to innovation highlighted by strategic use of artificial intelligence technologies within the FedEx Surround® system. These tools integrate seamlessly with the company's existing transport network enhancing its robust suite of shipping solutions transforming how businesses manage logistics providing greater visibility over supply chains.

For more information about FedEx Surround®'s monitoring capabilities visit fedex.com.

Federal Express Corporation is one of the largest express transportation companies globally providing fast reliable deliveries across over 220 countries utilizing an extensive air-ground network accelerating time-sensitive shipments delivery within specific dates times.