Delta expands digital ID service for seamless airport navigation

Greg Forbes, Managing Director – Airport Experience at Delta, noted: “Over the past year, as Digital ID has been in operation at some of our busiest hubs, customers have come to rely on the time-savings and convenience it provides.” He added that they are excited about expanding this service to a new group of travelers.

The implementation of Digital ID results in significant time savings. Transactions at bag drops are approximately 75% faster than standard ones, taking about 30 seconds instead of two minutes. At security checkpoints, passengers using Digital ID move through nearly 60% faster compared to regular TSA PreCheck users due to automated ID verification reducing transaction times significantly.

Following its launch in Salt Lake City, Delta plans to introduce Digital ID at Ronald Reagan Washington National Airport just before the holiday season begins. Further expansions are being considered for 2025 as part of an ongoing partnership between Delta and TSA.

For those interested in utilizing Digital ID services, enrollment is available through the Fly Delta app or SkyMiles profile on delta.com. Eligibility requires having a TSA PreCheck® membership along with passport information and a Known Traveler Number linked to their profile.