GLOBAL INDUSTRY NEWS

LA Considers $25 And $30 Minimum Wages For Hotel And Airport Workers

Airlines are on the hook for more than you think if something goes wrong with your trip

WA Labor & Industries plans to create new airline worker protections

Airlines must now give automatic refunds for significant delays. Here's what to know.

American Airlines Technical Operations, Fleet Service, Cargo and Central Load Planning team members ratify new agreement

Spirit Airlines Pursues Bankruptcy as a Path to Tie-Up With Frontier

American Airlines fined $50M for violating disability laws

Canada's flight attendant union applauds NDP bill to end unpaid work in the airline sector

American Airlines testing new technology that would crack down on boarding

Exciting New Airline Routes Coming to North

Another city ignores airport commission's advice, zones for housing near JWA

United shares hit pre-pandemic high after airline forecasts strong finish to 2024, plans buyback

Alaska Airlines Just Made Its Loyalty Program Even More Lucrative With New Rewards, Better Upgrades, and More

Food safety problem closes Detroit airline kitchen leaving 200 flights without meals

5 Reasons Why Kazakhstan's Air Astana Is Establishing Itself As A Key Player In Asian Aviation

JetBlue is no longer serving hot food in economy class on transatlantic flights

Video shows traveler hurl computer monitor at Frontier employees in Chicago

White House 'in touch' with airlines as hurricanes Helene, Milton spark price-gouging fears

Airline bans two items from luggage amid conflict in the Middle East

Turkish Airlines pilot dies midflight, leading to emergency landing in New York

Spirit Airlines Explores Bankruptcy Filing

Airlines turn to AI to allocate gates and cut waiting times

American Airlines Passengers Save Woman from Alleged Violent Male Companion on Flight

Garuda Indonesia and Japan Airlines (JAL) Form Joint Business Agreement — What To Know

Here's how Southwest Airlines' new seating and boarding process will work

Delta Adds New Route to Asia

Southwest Airlines will begin selling assigned seats in 2025

United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours

Czech Airlines to Cease Operations, Ending 23-Year SkyTeam Partnership

An Asian airline hopes launching one of the world's longest narrowbody routes will actually be a comfort upgrade for passengers

Global Industry News

Delta tops Forbes awards with wins across five air travel categories

Policy

Steven D. Williams, Vice President – International Portfolio Management | Delta Air Lines

By Sky Industry News

Nov 4, 2024

Delta Air Lines has been recognized as a leader among U.S. airlines in the Forbes Travel Guide’s inaugural Verified Air Travel Awards, achieving first place in five categories. The airline was noted for its "strong reputation for its consistency, loyalty program and customer service," earning it the title of Best U.S. Airline.

Allison Ausband, E.V.P. and Chief Customer Experience Officer at Delta, stated: “We continue to make significant investments throughout every point in our customers' travel journey to deliver the elevated experiences they want and deserve.” She added that these recognitions are a testament to Delta's efforts and the dedication of its staff.

Forbes Travel Guide determined the winners by surveying 5,000 experienced individuals from the hospitality industry. The results were validated by experts using FTG's established Star Ratings system.

Get the Newsletter

Sign-up to receive weekly round up of news from Sky Industry News

By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Delta also received top honors for Best Domestic Business Class, which features amenities such as Missoni amenity kits with Grown Alchemist products and 180-degree flatbed seats. Passengers enjoy access to Delta One lounges and Sky Priority services on the ground.

The JFK Delta One lounge was awarded Best U.S. Airline Lounge. It offers an expansive space with a year-round terrace, relaxation pods, shower suites, and fine dining options exclusively for Delta One passengers.

Delta's SkyMiles program was named Best Loyalty Program due to benefits like complimentary Wi-Fi on most domestic flights, miles without expiration dates, and partnerships allowing members to earn miles with over 20 partners.

The airline’s app was recognized as Best Airline App for its user-friendly features including seat upgrades, gate change notifications, baggage tracking, airport navigation assistance, and more.

Delta’s innovations were highlighted in other areas as well. The Transportation Security Administration received Innovation of the Year recognition for its facial recognition technology rollout through Delta Digital ID at several hubs since 2021.

LaGuardia Airport was acknowledged as Best U.S. Airport following an $8 billion overhaul that included a $4 billion investment from Delta to modernize Terminal C into a state-of-the-art facility.

This adds to Delta’s accolades in 2024 from organizations such as J.D. Power, Cirium, and The Points Guy.

Organizations Included in this History

Delta Air Lines

More News

Aviation Comments

Loading...

No comments available.