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Credit card extended warranties offer financial relief for faulty purchases

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Credit card extended warranties offer financial relief for faulty purchases
Research
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David Slotnick Senior aviation business reporter | The Points Guy

In a recent exploration of credit card benefits, the often overlooked feature of extended warranty protection has been highlighted as a valuable asset for consumers. This benefit, available on certain American Express cards, has reportedly saved users significant amounts of money and resolved potential issues efficiently.

One such instance involved the purchase of a cordless vacuum cleaner from Amazon for $119.99. After only a few months, the vacuum ceased to function. Instead of enduring lengthy customer service processes or accepting the loss, an extended warranty claim was filed with American Express using the Hilton Honors American Express Aspire Card. The process required minimal documentation, and within a day, the claim was approved for the full purchase amount.

"How many times have you heard a story from someone who purchased an item from Amazon or another online retailer and ended up having to throw it in the trash a few months later?" is a question posed by those advocating for awareness of this credit card benefit.

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Another case involved an expensive flat-screen TV purchased from Costco using The Platinum Card® from American Express. Three years post-purchase, when the TV failed beyond its manufacturer's warranty period, American Express covered the entire cost after submission of necessary documents.

The extended warranty protection offered by American Express can cover claims up to $10,000 per item and up to $50,000 annually within five years of purchase. However, it does not cover all items; exclusions include live plants and software among others.

For new Amex Platinum cardmembers, there are opportunities to earn substantial points through targeted welcome offers via CardMatch. These offers can reach up to 150,000 bonus points depending on eligibility.

Ultimately, these experiences underscore the importance of understanding and utilizing credit card benefits fully. Consumers are encouraged to retain receipts digitally for easier access when filing claims.

Organizations Included in this History
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