Quantcast

Frontier Airlines investigates bribery claims by Navy veteran

Flight made emergency landing in Denver after reported animal strike and engine fire
United Airlines doubles down on Chicago roots with new O'Hare billboards
Gatwick airport strikes, Easter 2025: will my flight be cancelled?
Boarding passes and check-in could be scrapped in air travel shake-up
European air traffic warning means summer delays for holidaymakers
The EU rule change that could affect millions of Brits when their flight is delayed or cancelled
Delta Earnings Land Soon. Why They’re Key for Airline Stocks and the Economy.
Avelo Airlines to Operate Deportation Flights, Hiring Flight Attendants
Travel chaos 2025: all the strikes and disruption expected across Europe
Qatar Airways accelerates Starlink wifi implementation
Southwest Airlines extends flight schedule through early April 2025
Cathay Pacific reaches 3,400 pilots this year, with low resignation rate of 2.9%
United receives FAA approval for first Starlink-equipped planes
Qantas launches mammoth Asia flight sale including Bali and Japan
New Update from Air Canada, WestJet, American Airlines, Delta, United, Southwest, Alaska, JetBlue Airways, and Sunwing: Airline Capacity Between Canada and US Slashed as Bookings Plummet Seventy Per Cent
Delta Cuts Two Domestic Routes
United Airlines Technicians Reject ‘Dead on Arrival’ Contract Proposal, Teamsters Say
The State of the Asia Pacific Airline Industry
Spirit Airlines to add Detroit nonstop flight out of Bradley International Airport
Major airline to launch new direct flights from Scotland to North America
Ryanair launches new ‘prime’ membership which saves passengers more than £400 a year
Judge Orders Boeing to Trial on 737 MAX Case
Qantas’ free international Wi-Fi to switch on from next week
The real reason Southwest is charging for bags now
Air France-KLM in ongoing talks with Air Europa on potential stake, CEO says
Frontier Savagely Shades Southwest After They Eliminated Longstanding Free Bag Policy, Sparking Backlash
Frontier Wants You to 'Divorce Your Old Airline' After Southwest Changes
Delta named one of Fast Company's Most Innovative Companies for sustainability initiatives
Passengers escape fiery American Airlines jet in Denver
Delta, American Dive On Slashed Outlooks; But Two Airlines Rally
Frontier Airlines investigates bribery claims by Navy veteran
Policy
Webp 9d8e4n9zvnq6npvse1f7c4oouh5n
Airbus A380 | Airbus

A member of the US Navy has accused two gate agents at Frontier Airlines of extortion, claiming they demanded a bribe for him to board his flight. Demonta Roach shared his experience with WSB, a local ABC affiliate in Atlanta, Georgia. The incident occurred on Veterans Day at Hartsfield-Jackson Atlanta International Airport when Roach was returning to his military base in Los Angeles.

Roach reported that after arriving late to the gate due to a delayed flight, he was confronted by two gate agents who closed the door to the jetbridge and demanded $50 to let him board. He stated that one agent told him, "I don’t care who you report to. If you want to get back on this plane, you have to pay me."

The initial demand was reportedly $100 but was reduced as a so-called military discount. The woman allegedly said, “I don't give a damn what you're in, as long as you have my damn money.” Roach recorded the encounter, during which he claimed staffers asked for payment via Cash App and threatened him with being left behind if he didn't comply.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

In the recording, one of the agents allegedly mentioned using the money for personal expenses like marijuana and manicures. Roach managed to board after pretending to transfer money electronically.

Frontier Airlines responded with a statement: “We take claims like this seriously, and our team is in the process of investigating the situation to determine what happened. In the meantime, we have offered the customer a voucher for $150 as a customer service gesture.”

The airline's reputation has been under scrutiny after being named America's worst airline last year due to numerous complaints. Frontier Airlines received 33 complaints per 100,000 passengers, significantly more than Spirit Airlines.

Organizations Included in this History
More News

Long Beach Airport has announced a new daily nonstop service to Baltimore Washington International (BWI) through Southwest Airlines.

Jun 7, 2025

Lidl workers in Belgium initiated a strike and blockades on June 5, following similar actions in France and Italy.

Jun 6, 2025

Delta Air Lines is expanding its flight offerings for the 2025 pro football season, introducing new routes and increasing capacity to accommodate fans traveling to major games.

Jun 6, 2025

National Business Aviation Association (NBAA) President and CEO Ed Bolen addressed the U.S. House Aviation Subcommittee, emphasizing the urgent need to reform the nation's air traffic control (ATC) infrastructure.

Jun 6, 2025

Last month, over 130 volunteers from Delta Air Lines and several partner organizations collaborated to construct a new playground in College Park, Georgia.

Jun 6, 2025

Walking together on Omaha Beach, 19-year-old college student Caleb Walker and 101-year-old WWII veteran Jack Myers reflected on the sacrifices made during the D-Day invasion.

Jun 6, 2025