Ethiopian Airlines receives four-star global airline award at APEX event

Home
»
Stories
»
2024
»
November

GLOBAL INDUSTRY NEWS

Qatar Airways In Talks To Buy 20% Of Virgin Australia - Airline Ratings

Boeing Will Buy Spirit AeroSystems For $4.7 Billion In Stock & Airbus Enters $559 Million Agreement For Its Parts

Global Industry News

Ethiopian Airlines receives four-star global airline award at APEX event

Policy

Mrs. Rahel Assefa VP Marketing | Ethiopian Airlines

By Sky Industry News

Nov 18, 2024

Ethiopian Airlines has been awarded the Four-Star Global Airline accolade at the 2025 APEX Passenger Choice Awards. This recognition emphasizes the airline's commitment to maintaining high service standards for passengers traveling to over 140 international destinations. Ethiopian Airlines, a SKYTRAX four-star global airline, views this award as an affirmation of its customer-focused service.

"We are truly honored to receive the prestigious ‘Four-Star Global Airline’ title once again," said Mr. Mesfin Tasew, CEO of Ethiopian Airlines Group. "This award underscores Ethiopian Airlines’ determination to uphold the highest levels of service. We are thrilled to have our efforts recognized once more, motivating us to strive for even greater achievements."

The APEX Five Star and Four-Star Airline Awards rely on unbiased passenger feedback collected through TripIt® from Concur®, a widely used travel-organizing app. For the 2025 awards, over one million Passenger Name Record verified flights were rated by passengers across more than 600 airlines globally using a five-star scale.

Get the Newsletter

Sign-up to receive weekly round up of news from Sky Industry News

By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

These awards are also independently verified by an external auditing company. In 2025, only the top 40 airlines received the APEX Five Star designation, representing less than 7% of rated airlines. The APEX Four Star was given to the next 50 airlines worldwide, with only 8% meeting these criteria—a notable achievement for Ethiopian Airlines in the aviation industry.

Ethiopian Airlines is one of Africa’s leading carriers and has been operating successfully for seventy-eight years. It boasts a modern fleet serving over 150 domestic and international destinations across five continents. The airline is implementing its Vision 2035 strategic plan aimed at positioning it among the top 20 competitive aviation groups globally.