Quantcast

British Airways faces major IT outage causing flight delays

Travelers are taking extreme measures and using hacks to avoid airline baggage fees
Pigeons Cause Chaos on Delta Flight
United Airlines’ Uniforms Get A Facelift—And A Political Filter
United Continues to Face Catering Chaos at San Francisco
Passenger Stows Away on Delta Flight from New York to Paris
Wizz Air becomes first airline to operate P&W-powered Airbus A321XLR jet
Hawaiian Airlines’ new ‘no show’ policy may make travel more expensive
BLIMP-SE OF THE FUTURE Luxury zeppelins of the future from ‘flying bum’ world’s largest aircraft to Google billionaire’s ‘impossible’ airship
Swiss Startup SmartFlyer Develops Hybrid-Electric Trainer
San Francisco-based entrepreneur takes a trip on India's worst-rated airline, his reaction will surprise you
First-Time Flyer at 81: A Grandmother's Memorable Journey
Ryanair forecasts fare rebound as consumers recover from interest-rate hit
Global Airlines Launches Inaugural Flight, Aiming to Revive 'Golden Age of Travel'
Winning routes: American Airlines adds more than 22,000 seats for football fans following release of 2025–2026 pro schedule
Boeing scores Middle East plane deal during Trump visit
Air travel will be ‘worse’ this summer, lawmakers warn — as FAA gives infuriating update on system fixes, staffing issues
Qatar Airways places record $96 billion Boeing order amid Trump visit
United Airlines CEO Reassures Passengers About Newark Airport Safety
American Testing Tech to Help Passengers Make Connecting Flights
British Airways to use AI in efforts to improve operations
American Airlines Tests New Tech to Help Passengers With Tight Connections During Summer Rush
Flight Diverted After Pregnant Woman on Board Goes into Labor and Delivers Her Baby: Report
United Airlines CEO Scott Kirby says "this is the most optimistic I've been in my entire career about finally getting the FAA fixed"
U.S. Transportation Secretary Sean P. Duffy Unveils Plan to Build Brand New, State-of-the-Art Air Traffic Control System
Passenger rushing for next flight can't believe what woman next to her does
Why fuel price crash won’t make flying cheaper
Kristi Noem says travelers without Real ID will still be able to fly after deadline
Frontier Airlines Announces New Routes Launching This Summer, Connecting Baltimore With Chicago O’Hare and Trenton, N.J. With Myrtle Beach, S.C.
Airlines in North America prioritize investments in cyber, AI
The evolution of the airline uniform — a cross check
British Airways faces major IT outage causing flight delays
Policy
Webp 9d8e4n9zvnq6npvse1f7c4oouh5n
Airbus A380 | Airbus

British Airways experienced a significant IT issue on Monday evening, leading to communication problems with pilots and operational disruptions. Flights faced delays both in and out of the UK, causing passengers to express concerns about their travel plans on social media.

The incident occurred on November 18 around 17:00 when British Airways' operations were affected by an IT outage. Pilots from various locations reported difficulties in communicating with the airline's operations center. Despite these challenges, British Airways stated that flights continued but acknowledged delays for some services as they worked to resolve the issue. Reports indicated that planes scheduled to fly into the UK were delayed on the ground before eventually taking off.

At London Heathrow Airport, British Airways' main hub, several outbound flights experienced delays, including long-haul services to destinations like the US and Asia. The airline issued an apology to customers for the disruptions caused.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

The technical problem was eventually resolved. A spokesperson from Heathrow told The Guardian, "The technical issue impacting British Airways has now been resolved. Our teams remain on hand to support British Airways to help passengers on their way as quickly as possible."

Passengers shared their experiences online during this period of uncertainty. One passenger in Vienna requested updates from the airline regarding what they termed a "pc outage," while others noted issues with accessing the airline's website and apps due to high traffic volumes. Another passenger mentioned, "Pilot said system is now fixed, but there is going to be a big delay. He has suggested we will be sat on the plane for 1 hour before departure."

This incident is not unprecedented for British Airways; similar disruptions occurred in May 2023 when numerous flights were canceled or delayed due to another technical issue possibly linked to an internal IT system failure.

IT outages are not exclusive to British Airways; other airlines have also faced similar challenges globally. In July of this year, a glitch affected several airlines worldwide, resulting in over 6,000 flight cancellations in one day and significant financial losses.

Organizations Included in this History
More News

Ethiopian Airlines has announced the expansion of its cargo network in Asia with the introduction of a new route to Urumqi, China.

Jun 30, 2025

The United States Air Force remains the largest operator of the Lockheed Martin F-35 Lightning II fighter jet.

Jun 29, 2025

The Brazilian aviation regulatory authority, ANAC, has ordered the permanent closure of Voepass Linhas Aéreas.

Jun 29, 2025

Europe's airline market may soon experience a significant shift as the European Union moves to prohibit airlines from charging passengers extra for hand luggage.

Jun 29, 2025

On June 13, 2025, it was reported that Airbus is set to begin flight tests for two new variants of its popular wide-body jet, the Airbus A350.

Jun 29, 2025

The integration of ITA Airways into the Lufthansa Group marks a significant development in European commercial aviation.

Jun 29, 2025