In recent years, the Biden administration has implemented laws aimed at enhancing passenger rights. However, airline executives have expressed concerns about these regulations, viewing them as excessive. They anticipate that the incoming Trump administration will adopt a more business-friendly approach.
Delta Air Lines and Southwest Airlines leaders have openly criticized the Department of Transportation (DOT) under President Biden for introducing rules that they claim disadvantage airlines while benefiting passengers. Delta's CEO Ed Bastian remarked on the potential shift in regulatory focus with the new administration: “[We expect the new administration] take a fresh look at the regulatory environment, the bureaucracy that exists in government, the level of overreach that we have seen over the last four years within our industry."
The DOT's recent regulation mandates airlines to provide automatic cash refunds for canceled flights and significant delays. This rule aims to simplify refund processes for travelers who previously faced challenges in obtaining their money back from airlines.