Quantcast

Airline executives criticize DOT regulations; Buttigieg defends passenger protections

Southwest's layoffs dent its worker-first culture
Abu Dhabi's long-haul carrier Etihad Airways sees record $476 million profit in 2024
Jet2 warns of profits squeeze from rising costs and late bookings
Hong Kong Airlines launches daily Sydney flights
Airline to launch new bunk beds in economy on long-haul flights next year
How Airline Employees Are Coping After Deadly Washington Crash
Major airline reverses in-flight menu change amid outcry
British Airways frequent flyer scheme changes: everything you need to know
Airline introduces world-first hand luggage ban on popular travel gadget
Air Canada Delays Boeing 767 Reentry
Flight Centre tips ‘price war’ as first direct Melbourne to LA Delta flights go on sale
FAA reverses course on meeting prohibition, blaming rogue employee
British Airways tweaks frequent flyer scheme after backlash
Delta flight from New York to Florida diverted to North Carolina due to ‘odor in the cabin’
EASA Certifies Safran’s First Electric Motor
US court blocks Biden administration's airline fee disclosure rule
JetBlue Issues Dim Outlook But Execs Remain Confident in Turnaround Plan
Delta to Resume Tel Aviv Flights April 1
Boeing CEO Ortberg outlines 2025 priorities after heavy losses
Storm Eowyn: Thousands of trains, flights and ferries cancelled as 100mph wind batters UK
Indian carrier long haul: IndiGo returns to profitability, plans long haul flights
These Frequent Fliers Are Done With Loyalty Programs
JetBlue accepting Venmo as payment method for flights purchased through mobile app
United Airlines stock rallies on results, as growing demand wasn’t just about premium seats
Delta Adds Another Alaska Route
Southwest to Reduce Pilot Head Count at Several Bases
Dublin Airport savings boost for holidaymakers – but passengers need to be quick
American Halts CRJ-200 Operations
Shanghai Airlines to Launch Casablanca Route
Delta employees to receive an average five weeks of pay in annual profit sharing
Airline executives criticize DOT regulations; Buttigieg defends passenger protections
Policy
Webp 9d8e4n9zvnq6npvse1f7c4oouh5n
Airbus A380 | Airbus

In recent years, the Biden administration has implemented laws aimed at enhancing passenger rights. However, airline executives have expressed concerns about these regulations, viewing them as excessive. They anticipate that the incoming Trump administration will adopt a more business-friendly approach.

Delta Air Lines and Southwest Airlines leaders have openly criticized the Department of Transportation (DOT) under President Biden for introducing rules that they claim disadvantage airlines while benefiting passengers. Delta's CEO Ed Bastian remarked on the potential shift in regulatory focus with the new administration: “[We expect the new administration] take a fresh look at the regulatory environment, the bureaucracy that exists in government, the level of overreach that we have seen over the last four years within our industry."

The DOT's recent regulation mandates airlines to provide automatic cash refunds for canceled flights and significant delays. This rule aims to simplify refund processes for travelers who previously faced challenges in obtaining their money back from airlines.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Southwest Airlines CEO Robert Jordan expressed hope for less aggressive regulation from future transportation authorities: "We are hopeful for a DOT that is maybe a little less aggressive in terms of regulating or rule-making."

Another rule requires airlines to disclose fees more transparently during price advertisements, allowing consumers to make informed decisions. Many airlines opposed this regulation and initiated legal action against it. A federal judge has temporarily halted its enforcement pending litigation.

Additionally, an ongoing investigation by the DOT into recent devaluations of airline loyalty programs has drawn criticism from some carriers.

Transportation Secretary Pete Buttigieg addressed these criticisms during a news conference on Thanksgiving travel. He stated: "I know that some airline CEOs have expressed hopes that the next administration will be less passenger-friendly and more corporate-friendly than this administration. The passenger protections that we have put in place deservedly enjoy broad public, bipartisan support. I just don't run into a lot of people who are against the idea that you ought to get an automatic refund without any hassle, for example." He noted that companies like Delta continue to report substantial profits despite heightened consumer protection measures.

Delta remains one of America's most profitable airlines, earning $4.6 billion last year and $2.6 billion in just nine months this year.

Organizations Included in this History
More News

Long Beach Airport has announced a new daily nonstop service to Baltimore Washington International (BWI) through Southwest Airlines.

Jun 7, 2025

Lidl workers in Belgium initiated a strike and blockades on June 5, following similar actions in France and Italy.

Jun 6, 2025

Delta Air Lines is expanding its flight offerings for the 2025 pro football season, introducing new routes and increasing capacity to accommodate fans traveling to major games.

Jun 6, 2025

National Business Aviation Association (NBAA) President and CEO Ed Bolen addressed the U.S. House Aviation Subcommittee, emphasizing the urgent need to reform the nation's air traffic control (ATC) infrastructure.

Jun 6, 2025

Last month, over 130 volunteers from Delta Air Lines and several partner organizations collaborated to construct a new playground in College Park, Georgia.

Jun 6, 2025

Walking together on Omaha Beach, 19-year-old college student Caleb Walker and 101-year-old WWII veteran Jack Myers reflected on the sacrifices made during the D-Day invasion.

Jun 6, 2025