The airline catering industry is a multi-billion-dollar sector that serves thousands of flights daily. Passengers often overlook the complex process involved in preparing their in-flight meals. From ingredient procurement to cooking and preservation, a large-scale operation is required.
Airlines typically depend on specialized catering companies to produce and deliver meals to passengers. These companies are continually innovating both the meals themselves and the logistics of preparation and packaging. The focus is on providing an optimal mix of food economics, size, weight, and customer experience across all travel classes.
Joe Nunes, General Manager of Gate Gourmet at New York JFK International Airport, explains their approach: "We create the food in every class as if it's (for) a passenger that's never traveled internationally before. Perhaps it's a splurge or even a honeymoon. We want them to have the best experience possible, and the food is a key part of that experience."