British Airways expands Cardiff base amid £7 billion transformation

Currently employing 480 staff members at Cardiff, the base's expansion could increase the number of employees working there. Upon completion, BAMC will grow from one fully flexible bay to two, enabling it to handle more complex maintenance tasks.

In March 2024, British Airways unveiled over 600 initiatives as part of its £7 billion transformation plan. Some initiatives have already been implemented while others are pending. These efforts include modernizing aircraft cabins and seating, redesigning lounges, enhancing first-class products, expanding route networks, investing in machine learning and AI technologies, and revamping digital user experiences with a new website and mobile app.

Sean Doyle, CEO of British Airways, spoke about the transformation project: "We're on a journey to a better BA for our people and for our customers underpinned by a transformation programme that will see us invest £7bn over the next two years to revolutionise our business."

He added: "We’re going to take delivery of new aircrafts introduce new cabins elevate our customer care focus on operational performance and address our environmental impact by reducing our emissions creating a culture of sustainability. We’re also heavily investing in developing a new ba.com website and app laser-focused on transforming our business fixing any pain points for our customers."