Quantcast

AirAdvisor ranks Delta top among US airlines for holiday travel

Spirit Airlines Explores Bankruptcy Filing
Airlines turn to AI to allocate gates and cut waiting times
American Airlines Passengers Save Woman from Alleged Violent Male Companion on Flight
Garuda Indonesia and Japan Airlines (JAL) Form Joint Business Agreement — What To Know
Here's how Southwest Airlines' new seating and boarding process will work
Delta Adds New Route to Asia
Southwest Airlines will begin selling assigned seats in 2025
United Airlines Pilot Buys Passengers Pizza In Albuquerque After Flight Was Delayed 7 Hours
Czech Airlines to Cease Operations, Ending 23-Year SkyTeam Partnership
An Asian airline hopes launching one of the world's longest narrowbody routes will actually be a comfort upgrade for passengers
Airlines begin canceling flights, offering rebooking ahead of Hurricane Helene
Southwest Airlines to cut service and staffing in Atlanta to slash costs
New heights, new features: Discover Alaska’s enhanced Flight Pass subscription service
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
American Airlines welcomes JetSMART to the award-winning AAdvantage program
Explore Japan for free? Japan Airlines offers free domestic flights to foreign travelers
Delta named Official Airline Partner of Birmingham City Football Club
American Airlines to Cut These Routes to Las Vegas, Orlando, and More — Here's Why
Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers
Southwest wouldn't really start charging for bags — right?
JD Power ranked this Midwest airport as the best among largest airports in North America
Alaska Airlines Chief Plans More Routes After a Deal With Hawaiian
Air Canada could begin suspending flights soon as strike deadline nears
JetBlue's new ticket policy entitles every passenger to a carry-on bag
Why United Airlines’ CEO makes as few decisions as possible
American invests in the future of aviation maintenance with new jobs, additional work
DOT probe seeks to determine if frequent flyer programs are fair to travelers
American Airlines flight diverted after passenger starts vaping
Russian Airline Wants $100 Million From Canada for Seizing Its Giant Cargo Plane
Here's where American Airlines is adding flights to Europe in summer 2025
AirAdvisor ranks Delta top among US airlines for holiday travel
Policy
Webp ce12j9cthweiupw4t58m92m5r97h
Geoffrey Thomas Editor-In-Chief - US Bureau Chief | Airline Ratings

Holiday travel often presents challenges such as unpredictable weather, high demand, and crowded airports, leading to delays and cancellations. To assist travelers in navigating these issues, AirAdvisor has analyzed flight data and passenger feedback to rank U.S. airlines for the upcoming holiday season.

The analysis focused on on-time performance, cancellation rates, baggage mishandling, and overall customer satisfaction. The data was sourced from the U.S. Department of Transportation for November to January (2022–present) alongside consolidated customer reviews.

Alaska Airlines ranks tenth with an on-time performance of 71.15% but faces challenges with a 5.25% cancellation rate and 0.82% mishandled baggage rate. Its customer review score stands at 3.9 stars from 78,667 reviews.

Get the Newsletter
Sign-up to receive weekly round up of news from Sky Industry News
By submitting, you agree to our Privacy Policy and Terms of Service. By providing your phone number you are opting in and consenting to receive recurring SMS/MMS messages, including automated texts, to that number from our short code. Msg & data rates may apply. Reply HELP for help, STOP to end. SMS opt-in will not be sold, rented, or shared.

Frontier Airlines is ninth, excelling in baggage handling with a mishandled baggage rate of 0.44%, though it has a lower customer review score of 2.39 stars from 75,912 reviews.

United Airlines takes eighth place with an on-time performance of 81.95%. However, its high cancellation rate of 6.15% affects its ranking despite having solid in-flight entertainment and friendly service.

Seventh-ranked Allegiant Air boasts the lowest baggage mishandling rate at 0.21%, but its punctuality lags behind other carriers.

Hawaiian Airlines is sixth due to a low cancellation rate of 1.60% and decent baggage handling despite slipping in punctuality rankings.

Spirit Airlines comes fifth with reliable timeliness and affordability but holds a customer review score of 2.62 stars reflecting trade-offs in service quality.

Southwest Airlines ranks fourth with a high customer satisfaction rating of 4.31 stars from 230,387 reviews but struggles with frequent cancellations during the holidays.

American Airlines is third with a low cancellation rate of just 0.67%, making it reliable for punctuality despite some baggage issues.

JetBlue Airways secures second place with strong customer-focused service reflected in its 4.12-star rating despite average punctuality.

Delta Air Lines tops the list due to excellent on-time performance at 83.02%, low cancellation rates at just 1%, and a high customer review score of 4.06 stars from over 265,000 reviews.

Organizations Included in this History
More News

Over recent weeks, Air Canada has expanded its European network by adding new and returning routes.

Jun 12, 2025

The United States has suspended certain sales of critical technologies to China, including those related to the CFM International LEAP-1C engines used in the Comac C919 aircraft.

Jun 12, 2025

American Airlines has requested a temporary dormancy waiver from the United States Department of Transportation (DOT) for its Cuba-bound routes.

Jun 12, 2025

On June 9, a Qantas Airbus A380 operating flight QF2 from London Heathrow to Singapore made an unscheduled landing at Baku's Heydar Aliyev International Airport due to a medical emergency on board.

Jun 12, 2025

Bombardier, a major manufacturer of private jets, is recognized for its Global 7500 aircraft, which stands out in the ultra-long-range business jet class.

Jun 12, 2025

Emirates has a fleet of Airbus A380s with various seating configurations, the largest being a 615-seat version.

Jun 12, 2025