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American Express's largest Centurion Lounge at Hartsfield-Jackson Atlanta International Airport failed a health inspection earlier this month, receiving a score of 69. This is just below the passing mark of 70. The inspection by the Georgia Department of Health revealed several violations, including insects in the bar area, uncovered food, and open beverages.
The lounge did not adhere to standard protocols such as displaying its previous report. American Express responded to Atlanta News First with a statement: “Delivering a great experience in the Centurion Lounge is our top priority. We take these inspections seriously and have taken immediate steps to address the report.”
The violations noted included issues like open beverages on countertops, uncovered foods, buildup on ice machine surfaces, improper temperature control for certain foods, lack of time stamps on buffet items, and wet dishes being stacked without air drying. Flies were also observed in the main bar area.
