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Spirit Airlines, known for its budget-friendly flights, is making changes to improve its offerings and customer experience. The airline has faced criticism in the past for delays and cancellations, but recent developments may prompt travelers to reconsider flying with Spirit.
The airline now boasts a relatively new fleet and improved on-time performance. Rana Ghosh, senior vice president and chief transformation officer for Spirit Airlines, discussed these improvements during an interview at the company's headquarters in Dania Beach, Florida. Ghosh expressed optimism about the airline's future despite Spirit's recent Chapter 11 bankruptcy filing.
Spirit has introduced new fare types such as Go Comfy fares that guarantee a blocked middle seat. While this option offers more comfort, it does not increase seat pitch beyond 28 inches. "Ghosh noted that the Go Comfy seating is similar to what many European carriers offer in business class on short-haul flights," highlighting its appeal to different types of travelers.
